Jaison Valentine

Experience

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  CSI Risen Redeemer Church

  Jan 2014 - Dec 2017

  Voluntary work

  • Won best VBS Teacher from CSI RISEN REDEEMER CHURCH 2016 & 2017.

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  The Optical Society (OSA)

  Jun 2014 - May 2016

  Publicity Officer

  We planned and executed multiple activities like recruitment drive to bolster the chapter's roster, an all India optics exhibition, an all India level symposium and community outreach programs like school visits etc.We executed the succession of office smoothly through a democratic process before graduation.

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  Bible Society

  Dec 2014 - Dec 2014

  Voluntary work

  • Participated in flood relief activities and helped many people during the Chennai flood joining hands with Bible Society of India (2014).

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  Quality Home Builders, Pondy

  Jan 2016 - Mar 2017

  Poject Administrator
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  Quality home builders

  Apr 2017 - Jul 2018

  Project Manager/ Estimator
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  BIG W

  Feb 2020 - Aug 2020

  Customer Service Administrator

  ● Actioning voice (inbound and outbound), email, social media and/or webchat interactions● Actioning back office/admin tasks● Provide customer feedback and trends to Team Leader &Manager to assist with operational and business improvements● Strive to exceed expectations and deliver a high level of customer service to all customers and clients● Develop product knowledge of the Big W brand to ensure a high level of product knowledge● Maintain a tidy desk and work area adhering to clear desk, PCI and privacy policies● Ensure integrity of customer details & transaction information entered into any Big W or Probe system● Ensure Business Management System policies and procedures are adhered to Show less

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  Vodafone New Zealand

  Aug 2020 - Dec 2020

  Case Manager

  ● Service or technical case management - diagnose the problem, resolve the issue in a timelymanner, &/or actively engage the appropriate resolver team.●Experience in CRM like clarify, Siebel, TPII tool, chorus gateway, downer portal.● New sale or service orders - ensure the new sales and service orders are accurate, the customer expectation is aligned, the service is activated/changed at the agreed time and the customer’s bill is accurate and understood.● Demonstrate thought leadership by actively identifying changes which can continuously improve the service experience and processes.●Establish and maintain trusting relationships with key stakeholders.●The ability to work to deadlines and multitask while operating with multiple systems and procedures.● Accurate & timely capture of customer interactions, actions taken and resolution including cause● Ensure all cases are resolved in a timely manner through effective jeopardy management and when necessary initiating ‘always connected’ solutions for the customer Show less

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  Mazda Builders Ltd

  Dec 2020 - Nov 2021

  ● Prepare tender responses to meet closing deadlines● Pre-project tender process, budgeting, estimating, contract negotiation, variations, payment claims on residential projects● Measure work from plans using established professional techniques and prepare schedules of work● Provide detailed pricing estimates and quotation schedules in response to customer requests using costing databases and spreadsheets● I have quoted for couple of jobs and we have got 2 jobs as of now worth $2.9 million.● I work as Project Manager as well and do this Estimations work when I get time. Show less - Leading and managing the facilitation of projects and associated administration from concept to submitting paper works for code of compliance and hand-over-Managing scheduling and programming to ensure that the projects remain on time and within budget specifications.-Being responsible for the day-to-day decision-making regarding site activities. Currently responsible for daily work of 10 residential sites which cost around $6.5 million.-Advice finance team on jobs ready for invoicing and progress claims-Experience with different types of Fire walls and products used for those penetrations.-Communicate with merchants, QS team, tradespeople, H&S representatives and manage the construction of multiple buildings to high customer standards and specifications.-Co-ordinate and administer construction activities and read plans to ensure that projects are executed in accordance with plans, designs, specifications and the contract.-Maintaining a cooperative relationship with all external parties including clients, councils, subcontractors and suppliers. -Book all inspections and submit all the paper works that are needed for inspection of engineer and council.-Negotiate and manage the efficient supply of labour and materials within scope of accountability and ensure the quality standard required is maintained.-Arrange for sub-contractors, ask for quotations and negotiate for good price and ensure it is within budget.-Refined eye for detail and on-site quality checks. I have successfully completed following Projects within budget for Mazda Builders 131 May road, Mount Roskill, Akl (Terraced house-4units), Value- $2.4million (Completed) 14 Goldnib place, Manurewa , Akl (Townhouses- 4 units),Value- $1.9million (Completed) 6 Tiari place, mangere, Akl (independent house-1 unit)Value- $450,000 (Completed) 4 gerrad street, three kings,Akl (customised independent house- 1 unit)Value- $1million (Completed) Show less

  • Estimator

    Jun 2021 - Nov 2021

  • Construction Project Manager

    Dec 2020 - Nov 2021
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  ZYJ Construction Group

  Dec 2021 - Nov 2022

  Commercial Construction Site Manager

  ● Establish and maintain excellent internal and external customer service throughout the entire construction● Ensure trades and materials are coordinated safely and efficiently and be point of contact● Communicate effectively with PM’s, Architects, Engineers and build representatives● Schedule, organise and lead meetings with record keeping and actions required● Supports client Project Manager on-site with scheduling, meetings, communications and inspections● Work with our in-house computer system to update progress such as CONQA, PROCORE, ACONEX● Production and communication of short-term programmes. ● Ensure QA is completed on all of the projects at the appropriate stage and any observations are passed on to appropriate team, tracked and resolved. ● Ensure the site is ready for the next sub trades ensures programmes are maintained and quality is achieved. ● Ability to quickly communicate with internal and external stakeholders on issues. Ability to communicate both written and verbal feedback,Accomplishments (Full carpentry package) Todd Plaza, New Lynn, Akl for Kalmar ($360,000) Ockham's Nixon apartments, Akl ($720,000) Pavilion hotel for Keola, AKl ($1.4million) Ockham Mannaki’s 210 Appartments, Onehunga (4 Buildings at the same time time. Managed 64 Builders for construction) - 50% complete Show less

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  KMB CONSTRUCTION LTD

  Nov 2022 - Apr 2023

  Senior Project Manager

  • This was a Temporary contract role managing 3 sites. • Streamlined the company with introducing contracts to all the subcontractors. • Introduced strong HSE values to the company •. Managing finances on my own projects and also advice accounts team on jobs ready for invoicing and progress claims.• Finding variations on the job and invoicing to clients.• Managing scheduling and programming to ensure that the projects remain on time and within budget specifications.• Negotiate and manage the efficient supply of labour and materials within scope of accountability and ensure the quality standard required is maintained.• Arrange for sub-contractors, ask for quotations and negotiate for good price and ensure it is within budget.• Refined eye for detail and on-site quality checks.• Managing contracts within the construction industry and demonstrate a strong working knowledge of NZ Building Codes; NZ 3604/ NZ 3910 / NZ 3915/NZ3916.Accomplishments 1301 dominion road, Mt Roskill, Akl (Independent house), Value- $800,000 (From foundation to final inspection- 4.5 months) 2 Peter Buck Road, New Windsor (Timber pile foundation in overland flow path) Value- $950,000 (Until postline stage) 9 Annmarie, Flatbush (Lifestyle section) Value- $1.4million (Uptil Framing stage) Show less

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  Morgan Project Services (NZ) Ltd

  Apr 2023 - now

  Project Manager / Loss Adjuster

  - This is a fixed term permanent role for 1 year-Assess and manage domestic and commercial property claims which is over the value of $30,000. -Liaising with Insured who have suffered a loss and need support through the claim process.-Facilitating the settlement of insurance claims involving analyzing cause of losses, reporting to insurers, dealing with contractors and other suppliers, agreeing on repair scopes and costs, agreeing on the quantum of claims, and communicating with the Insured and all involved parties.-Excellent written and verbal communication-Strong organizational and interpersonal skills-Problem-solving skills-Ability to be flexible for the business to respond to customers’ needs Show less