Sonia Zelaya

Experience

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  Technip

  Jan 2009 - Oct 2015

  Project Engineer - Offshore Topsides

  The topside group responsibilities for a facilities engineer included: managing the deliverables in conjunction with EPC counterparts, including development and review of project specifications, work packages, equipment list and scope of work; participating in tasks related to project scheduling, change management and estimating; scheduling and conducting client design reviews; extensive interfacing with client and disciplines; drafting and issuing project procedures and work execution plans.

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  Zulli Method

  Jan 2016 - Aug 2016

  General Manager

  The Zulli Method responsibilities for a general manager of a start-up company included: overseeing six employees; developing and managing STEM (science, technology, engineering, math) project-based curriculum with all materials included; creating an intricate supply list, packing list, and purchasing spreadsheet in Excel; fabricating an inventory system and managing logistics of warehouse for all supplies; overseeing translations from English to Spanish; generating a sales strategy to launch new products; developing and managing the creation of a new website; constructing an internal and external document control system; writing execution plan; writing employee handbook; attending curriculum fairs to ensure that the product is ready for launch; meeting with investors and clients; presenting product to potential investors and clients. Show less

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  Add Energy

  Jun 2017 - Sept 2024

  Lead a dynamic team on tasks which included supporting a client’s Computerized Maintenance Management System (CMMS) conversion from Maximo to SAP. Key deliverables span the entire asset integrity value chain; from data gathering & validation to sustain activities.Key focus areas include, however, are not limited to:• Foundation data centering on equipment type, asset criticality, asset descriptions, etc.• Analysis of existing data relationships focusing on key performance indicators (KPI’s), which facilitate the cleansing & enrichment phases, and contribute to data integrity.• Functional Location Hierarchy• Equipment/Asset Master Data Show less

  • Technical Manager

    Apr 2019 - Sept 2024

  • Project Lead

    Jun 2017 - Apr 2019
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  ABL Group

  Feb 2023 - now

  Regional Case Manager for Americas

  The role of the Regional Case Manager play a pivotal role as the first point of contact for clients and key stakeholders, ensuring exceptional client service and operational efficiency. Your primary responsibility will be to manage the full lifecycle of client cases from initiation to completion, guaranteeing that all client and case details are accurately recorded and processed in a timely and expert manner.- Serve as the central communication hub for clients, stakeholders, and internal teams, providing timely updates and clear guidance throughout the case process.- Ensure all client instructions are properly documented, and manage the end-to-end case flow to meet deadlines and deliver high-quality outcomes.- Collaborate closely with the Technical Survey Team to define the scope of each assignment and ensure alignment with client needs.- Oversee the quality assurance process, coordinating further review of report content where necessary, to maintain accuracy and compliance with industry best practices.- Proactively address any issues or delays, leveraging problem-solving skills to maintain seamless operations across all assigned cases.- Maintain meticulous case records in compliance with internal policies and client confidentiality requirements.This role demands a high level of organizational skills, a client-focused approach, and the ability to work in a fast-paced, dynamic environment while coordinating with cross-functional teams to ensure superior service delivery. Show less