Rich Waller

Experience

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  Keep it and Go

  Aug 2013 - May 2014

  CEO and Co-Founder

  • Launched startup company which simplified charitable donations through rounding up change at checkout• Received startup funds through pitch of business idea to group of investors• Consulted investors, businesspeople, and lawyers to improve business• Chosen to pitch business live on CBS Chicago Morning News

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  Mulligan & Associates

  Aug 2014 - May 2018

  Chief Technology Officer

  • Partnered with CEO to create Manage My Career program• Responsible for developing and maintaining program website, presenting ideas for improving program, and selling program to companies• Worked within a team to brainstorm ideas on how to improve surveys, information, and content of website• Recently developed separate website to train managers

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  Arconic

  May 2018 - Aug 2018

  Manufacturing Engineer Intern

  • Optimized tooling storage space and prepared for arrival of Kardex storage machine • Trained and tested over twenty operators on safe operation of hoists and slings • Performed welding time studies and worked with welders to improve accuracy of welding standards and reduce time and costs associated with welding• Collaborated to create new layout for CNC Department to reduce scrap, costs, and rework• Created drawings for CNC Department layout using AutoCAD and presented them to upper management Show less

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  Michigan State University RHS Information Services

  Sept 2018 - Jun 2020

  Student Info Tech Assistant

  • Responsible for processing and completing Access Request Forms (ARF) through online ticketing system • Using Microsoft Active Directory and Exchange Management Console/Shell, created and enabled/disabled user-login and email accounts • Granted user-access to different software programs throughout MSU • Assisted the Help Desk with answering the phone, or solving customer access issues • Worked within a team to complete service requests in a timely manner and to customers satisfaction• Performed user access audits to ensure user access was up to date and correct Show less

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  Howmet Aerospace

  May 2019 - Aug 2019

  Manufacturing Engineer Intern

  • Implemented and created Work Instructions for Power Pick software to track over 600 tools across plant• Inputted into the system and trained operators on Kardex storage machine for use in Wax department• Worked with operators and schedule team to load Kardex with over 200 active tools for top 90% running jobs• Updated daily plant metrics and distributed them to plant leadership• Assisted with updating plant layout to improve part flow and increase plant efficiency

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  Morgan Olson

  Nov 2020 - Jun 2021

  Manufacturing Engineer

  • Worked cross-functionally to troubleshoot engineering issues on the production floor • Improved production cycle times and reduced cost by conducting time studies and communicating results to appropriate team members• Created standardized work instructions to improve safety and speed of operations on the production floor• Modeled tooling in Solidworks to be created and used on the production floor resulting in decreased build time

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  KoKo, LLC

  Jan 2022 - May 2022

  Technical Services Engineer

  • Maximized customer satisfaction by resolving medical device and software issues using remote desktop software• Overhauled service department processes for testing new and refurbished medical devices to optimize cost savings• Configured and tested PFT machines to improve year over year efficiency and meet product shipment schedule• Participated in audit of manufacturing processes to improve product flow and decrease build time • Conducted regular reports identifying service obstacles and achievements including suggested solutions to cross-functional team members Show less

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  BI Incorporated

  Aug 2022 - now

  • Direct Agile mobile application development for innovative wearable product category resulting in multi-million dollar contracts. • Lead software improvement project for current mobile application for over 200,000 users across iOS and Android platforms• Collaborate with two development teams to progress user stories and define acceptance criteria• Facilitate daily meetings between stakeholders, development, hardware, and manufacturing teams to assure project timelines and responsibilities are being met• Develop, manage and report up to eleven different metrics for wearable product performance to key stakeholders• Manage, rank and prioritize each team’s backlog to reflect stakeholder and product requirements Show less

  • Research And Development Engineer

    Apr 2024 - now

  • Product Owner

    Aug 2022 - now