Tera Sullivan

Tera Sullivan

Customer Service Representative

Followers of Tera Sullivan72 followers
location of Tera SullivanRogers, Arkansas, United States

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  • Timeline

  • About me

    Senior Resolution Coordinator | Walmart Seller Support

  • Education

    • NorthWest Arkansas Community College

      2019 - 2021
      Associate of Arts and Sciences - AAS General Studies
    • Southern New Hampshire University

      2021 - 2023
      Bachelor of Business Administration - BBA Business Administration & Leadership minor in Marketing Junior

      Activities and Societies: Dean's List Currently working on the last two years of my Bachelor's in Business Administration and Leadership with emphasis in Marketing.

  • Experience

    • The Heritage Company

      Aug 2004 - Jun 2012
      Customer Service Representative

      Closed an average of 20 sells daily in outbound telemarketing; exceeded sales goals daily by %30; number one selling out of 250 people for the month at least twice.

    • Walmart

      Apr 2021 - Oct 2021
      Specialist II

      Support people services by taking phone calls to answer Benefits and Payroll related questions from associates, family members, insurance representatives, etc. Put together presentation on new hire training and it’s strength and weaknesses and come up with solutions.

    • JetStaff

      Sept 2021 - Sept 2024
      Talent Acquisition Specialist
    • Transplace

      Mar 2022 - Sept 2024
      Logistics Specialist
    • Walmart

      Jun 2024 - now
      Senior Resolution Coordinator
  • Licenses & Certifications