
Tera Sullivan
Customer Service Representative

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About me
Senior Resolution Coordinator | Walmart Seller Support
Education

NorthWest Arkansas Community College
2019 - 2021Associate of Arts and Sciences - AAS General Studies
Southern New Hampshire University
2021 - 2023Bachelor of Business Administration - BBA Business Administration & Leadership minor in Marketing JuniorActivities and Societies: Dean's List Currently working on the last two years of my Bachelor's in Business Administration and Leadership with emphasis in Marketing.
Experience

The Heritage Company
Aug 2004 - Jun 2012Customer Service RepresentativeClosed an average of 20 sells daily in outbound telemarketing; exceeded sales goals daily by %30; number one selling out of 250 people for the month at least twice.

Walmart
Apr 2021 - Oct 2021Specialist IISupport people services by taking phone calls to answer Benefits and Payroll related questions from associates, family members, insurance representatives, etc. Put together presentation on new hire training and it’s strength and weaknesses and come up with solutions.

JetStaff
Sept 2021 - Sept 2024Talent Acquisition Specialist
Transplace
Mar 2022 - Sept 2024Logistics Specialist
Walmart
Jun 2024 - nowSenior Resolution Coordinator
Licenses & Certifications
- View certificate

Applied Marketing Strategies
Soomo LearningAug 2021
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