Prasad NarayanaMurthy

Experience

• 

  Infosys BPO

  Jan 2004 - Jan 2005

  Sr Process Executive
• 

  Infosys BPM

  Apr 2007 - Jan 2012

  Managing 4 multiple projects of Testing simultaneously with a team size of 18 to 20. Involves manual testing, verification and validation of benefit codes under US Healthcare & Insurance Domain.

  • Assistant Manager

    Jan 2010 - Jan 2012

  • Project/Team Lead

    Apr 2007 - Oct 2010
• 

  Infosys BPM

  Jan 2013 - Apr 2015

  Operations Manager

  Operations Mgt, Client Mgt, Performance Mgt, Increase TopLine, OpEx, Automations, Process Improvement Project and Cost Reduction, Strategic and Tactical Planning, Business Reviews and People Mgt

• 

  Cognizant

  May 2015 - May 2021

  • Working in collaboration with all functions to identify and articulate opportunities & benefits to create the COD (Cost of Delivery) reduction plan through various levers – Analytics, Automation (RPA) & Non Automation like location strategy, seat utilization, productivity improvement etc.• Drive business impact projects identified through various sources like Process Mining, VSM, VOC, etc., both for client and internal stakeholders.• Mentor Lean and Six Sigma Methodology based projects• Conduct process assessments and studies, re-engineer the existing process and recommending the ideal future state - offshore and onshore• Lead Analytics projects like Prompt Pay Interest Reduction, AA Improvement, Over/Under Payments Analysis, Brokers Segmentation etc.,• Part of various RFPs/RFIs and business deals demonstrating Cognizant capabilities Show less

  • Deputy General Manager - PEx & Transformation Lead

    Jul 2019 - May 2021

  • Manager - PEX

    Jul 2016 - Jul 2019

  • Team Manager PEX

    May 2015 - Jun 2016
• 

  Indegene

  May 2021 - now

  Senior Manager - Center of Excellence