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Robert Benotti

Robert Benotti

Field Service Engineer

Followers of Robert Benotti621 followers
location of Robert BenottiWaltham, Massachusetts, United States

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  • Timeline

  • About me

    IT Support Specialist II at Meet Boston

  • Education

    • University of Massachusetts Lowell

      -

    • Clark University

      1999 - 2000
      Certified Windows Systems Administrator Windows Systems Administration

  • Experience

    • Whalley Computer Associates

      Feb 2000 - Jan 2005
      Field Service Engineer

      Whalley Computer Associates - EMC Engineering Division Lab Support Specialist – Engineering Feb 2004 - Jan 2005Supported development, QA & hardware labs at 176 South StreetSupported development, QA & software labs at Cambridge facilityDiagnosed & repaired Dell desktop/laptop/server hardwareInstalled & configured fiber cards to run I/O to a storage arrayInstalled & configured Microsoft client & server OS' for lab use PC Client Support Specialist - Engineering Server Resources Feb 2000 - Feb 2004Supported 130 users in Cambridge, MAConfigured various Microsoft client & server OSDiagnosed & repaired Compaq/Dell hardwareMaintained existing Windows NT 4.0 domain for server useAssisted with local file & print servers issuesMaintained network & local Xerox/Hewlett Packard printersTrouble shot network configuration & connectivity issues Show less

    • EMC Computer Systems

      Jan 2005 - Dec 2008
      Computer Support Specialist 3

      Installed, configured & trouble shot workstation & server Windows OS'Provided 2nd tier end user support, including phone support. Diagnosed hardware to component level.Assisted management in policies & procedures decisionsPerformed VMWare workstation & server configuration & installationConfigured Windows environment within Linux VMWarePatched cables & set vlans on Cisco infrastructureInstalled & configured Blackberry devices & create Blackberry Enterprise Server Accounts Show less

    • New Energy Alliance (MJ Electric & Balfour Beatty alliance)

      Jun 2009 - Nov 2013

      • Sr. IT Support Analyst

        Jan 2011 - Nov 2013

      • IT Support Analyst

        Jun 2009 - Jan 2011

    • Avidia Bank

      Nov 2013 - Jan 2022

      • Systems Manager

        Aug 2019 - Jan 2022

      • Information Technology Manager

        Apr 2016 - Aug 2019

      • Network and Software Support Analyst

        Nov 2013 - Apr 2016

    • MUSA Technology Partners, LLC.

      Jan 2022 - May 2024

      • Technical Account Manager

        Oct 2023 - May 2024

      • Professional Services Engineer

        Nov 2022 - Oct 2023

      • Tech Ops Engineer

        Jan 2022 - Nov 2022

    • Meet Boston

      Jun 2024 - now
      IT Support Specialist II

      I will be starting a new position at Meet Boston on 6/24/24. Looking forward to working with some good people, supporting their end users, and use my experiences to help in any way I can.

  • Licenses & Certifications