Joko Saputra

Experience

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  PT Bank Muamalat Indonesia Tbk

  Jul 2014 - May 2023

  Lead and be responsible for performance reporting and business management, as well as all office operational activities Supporting Branches (Capem), especially in terms of sales and operational activities, so that they can achieve targets in accordance with established policies and strategies, in order to provide maximum contribution and profit for Bank Muamalat Indonesia.1. Lead and be responsible for performance achievement and business management, as well as all activities operational of sub-branch offices (Sub-Branch), especially in terms of sales and operational activities, so as to achieve targets in accordance with the policies and strategies that have been set, in order to provide contributions and benefits maximum for Bank Muamalat Indonesia.2. Ensuring the achievement of sub-branch office business targets in accordance with the plans and strategies that have been determined in order to provide maximum contribution and profit for Bank Muamalat Indonesia.3. Carry out cost control over all operational and administrative costs at sub-branch offices in order to achieve efficiency and effective, so that it will provide maximum profit for the Branch Office in accordance with the profit target that has been set set.4. Supervise operational activities (sales, service and operations) in sub-branch offices (subbranch) to ensure that all systems and procedures have been carried out in accordance with the established procedures. Show less Lead and be responsible for performance reporting and business management, as well as all office operational activities Supporting Branches (Capem), especially in terms of sales and operational activities, so that they can achieve targets in accordance with established policies and strategies, in order to provide maximum contribution and profit for Bank Muamalat Indonesia.1. Lead and be responsible for performance achievement and business management, as well as all activities operational of sub-branch offices (Sub-Branch), especially in terms of sales and operational activities, so as to achieve targets in accordance with the policies and strategies that have been set, in order to provide contributions and benefits maximum for Bank Muamalat Indonesia.2. Ensuring the achievement of sub-branch office business targets in accordance with the plans and strategies that have been determined in order to provide maximum contribution and profit for Bank Muamalat Indonesia.3. Carry out cost control over all operational and administrative costs at sub-branch offices in order to achieve efficiency and effective, so that it will provide maximum profit for the Branch Office in accordance with the profit target that has been set set.4. Supervise operational activities (sales, service and operations) in sub-branch offices (subbranch) to ensure that all systems and procedures have been carried out in accordance with the established procedures. Show less - Achievement of a time deposit (TD) product is 130% of the target, a nominal monthly target of 450 million- Getting a product of portion hajj of 200% of the target nominal account monthly pilgrims is 15 (fifteen)- Achievement of new account product with a value of 90% of monthly new account product of 10 (ten)- Achieve annual KPI with the tittle “On Target” with a value 90%- Responsible for 10 (ten) priority customers- Responsible for the implementation of the cash management system (CMS) for school and social institutions- Enter customer call dan visit data in the work plan application (M-Direct) every day 10 calls dan 5 visits with daily achievements above 100%- The post test of ability and understanding ong the test product passes the target value of 75 with average score of each test 90- Monthly Booking exceed the target above 100 % for 12 months with an average cumulative KPI value of 110%- Enter customer call dan visit data in the work plan application (M-Direct) every day 10 calls dan 5 visits with daily achievements above 100%- The post test of ability and understanding ong the test product passes the target value of 75 with average score of each test 90- Collaborating with property agencies in Surabaya as many as 5 to meet minimum KPI (Key Performance Index) 2, for example RayWhite, ERA, Propnex, and others- Its has the best KPI (Key Performance Index) at East Java and 10 In the national level- Best in terms of analysis and filling of customers KPR financing product (People’s House Ownership)- Complete troubled financing with a total of 100 million arrears with percentage of 100%- Completed 25 problematic accounts from 30 total customers each month- Appointed as the person in charge of paying TASPEN pension with BPRS Syariah- Appointed as the person in charge of the KPR financing MOU program with property agents and housing developers Show less

  • Branch Manager

    Sept 2021 - May 2023

  • PLT. Branch Manager

    Feb 2021 - Aug 2021

  • Relationship Manager

    Dec 2012 - Feb 2021

  • Collections Specialist

    Jul 2014 - Jan 2015
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  PT. Tirtakencana Tatawarna

  Jun 2023 - Feb 2024

  Branch Paint Supervisor

  1. Daily review of sales achievement for Omset, Active Outlets (AO) Items, Langganan Transaksi (LT) Toko, Effective Calls (EC) Transaction.2. Analysis of daily sales data3. Conduct store visits to push sales and promo/event4. Coordination with branch managers regarding the achievement of sales targets5. Present interactive sales data for sales6. Perform collection of invoices that are due7. Help smooth events such as offline and online gatherings

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  Biznet (PT. Supra Primatama Nusantara)

  Sept 2024 - Aug 2025

  Madiun branch isincluded in the type B branch with 8 thousand homepasses• Managing and coaching employees in the store, sales, technicians, cleaning service and security departments, and ensuring that all operations runsmoothly and increasing revenue forthe 3 months ofJanuary, February, March by 94.68% with a nominal of 1.5 billion from a target of 1.6 billion• Coaching to the sales and store teams, to increase customers every day by 2 subscribers so that users each month are above 40 subscribers andpenetration becomes 18% of homepass with a totalrevenue of around 500 million each month Show less Ngawi branch isincluded in the type C branch with 6 thousand homepasses and managing employeesin the store,sales, technicians, cleaning serviceand security sections, and ensuring that all operationsrun better• Coaching to the sales and store teams, to increase users each month above 30 subscribers and penetration to 13% of homepass with a total revenue ofaround 200 million each month• Collaborating with UMKM and supporting customer business eventsin Ngawi to increase brand awareness• Offering and maintenance to companies and govermentfor businessservicesthat have used biznet or not Show less

  • Branch Supervisor

    Aug 2025 - Aug 2025

  • Branch Supervisor

    Jan 2025 - Jul 2025

  • Branch Supervisor

    Sept 2024 - Dec 2024