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Shenaz Nasser (Retired)

Shenaz Nasser (Retired)

Program Manager

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location of Shenaz Nasser (Retired)Toronto, Ontario, Canada

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  • Timeline

  • About me

    Commercial Contract Manager at IBM

  • Education

    • University of Waterloo

      1979 - 1984
      Bachelor of Math Mathematics

  • Experience

    • IBM

      Jan 2007 - Aug 2009
      Program Manager

      Managed complex project with team of 20+ domestic and global resources and simultaneously managed $1M troubled project.

    • IBM

      Jan 2010 - Jan 2014
      Business Operations Manager

      Business Operations Manager for the IBM Global Account (Canada). Responsible for Operational Excellence for the Account. This included cost and expense budgets, development and management of business processes including quality assurance, business controls and procedures, customer satisfaction deployment and ratings and plan administration. The IBM Account Portfolio was $15M and was made up of Worldwide, US and local Canada application portfolios.

    • IBM

      Jan 2015 - now
      Commercial Contract Manager

      Direct domestic and global resources to provide standardized Project Management Operations (PMO) services working with finance, accounting, procurement, delivery excellence, and contractor operations to support commercial projects. Subject Matter Expert guiding team in Agile ceremonies, removing impediments and keeping team focused on day- to- day priorities.

  • Licenses & Certifications

    • PMP

    • Client Advocacy

      IBM

    • Agile Explorer

      IBM

    • Mentor

      IBM

    • Volunteer Gold Certification (500 hours of volunteer service)

      IBM

    • Senior Project Manager

      IBM