Matthew Altendorf, EdD

Experience

• 

  Texas A&M Rec Sports

  May 2008 - Jun 2012

  Recreational Facility Student Supervisor

  • Supervised 20 student employees each shift with responsibilities including cash handling, risk management, customer service, and security• Trained 10 new facility supervisors in their position each semester• Selected to participate in the hiring committee of new team members

• 

  Teach For America

  Aug 2012 - Jul 2014

  High School Science Teacher

  • Led chemistry, physics, and integrated physics and chemistry classes to attain highest scores in the school as measured by state end-of-grade assessment• Planned rigorous curriculum resulting in an average 78% content mastery at the end of the year• Constructed and taught a summer robotics course after receiving a Lego Robotics grant• Coached boys basketball team to an undefeated regular season and regional tournament berth

• 

  The Ohio State University

  May 2015 - Jan 2024

  - Focus on the management and formulation of strategic and organizational effectiveness across alldepartment operations - Collaborate with the Assistant Director to set direction, advise, execute and manage planning strategies and programs that align with the department and Student Life strategic initiatives - Provide day-to-day oversight and deploys resources for the Dunn Scholars living learningcommunity and all program area staff - Serve as department liaison for Rec Sports with Student Life central services including Advancement, HR, Student Life Marketing, Student Life Strategic Planning - Provide oversight for department student staff training programs and oversight of 14 student GAA cohort- Assist with planning of Student Employee Advisory Committee; coordinates awarding of department scholarship and donor stewardship for scholarship - Assist with annual budget development and supervision for areas of responsibility Show less • Coordinate student staff training for over 900 students working in the Department of Recreational Sports• Support 33 student staff supervisors through the creation of staff training curriculum and facilitation• Supervise Graduate Administrative Associate for Student Development & Leadership• Prepare leadership curriculum and manage 2 departmental leadership programs• Assist in the management of online training portals• Coordinate GAA candidate recruitment and application process• Oversee the GAA experience through a yearly development plan • Develop and manage communication, announcements, and reminders for staff training sessions• Assess and collect current data of student staff training Show less • Schedule and coordinate events for internal programs and external clients at seven recreation facilities• Provide outstanding customer service and communication to accommodate internal programmers, campus partners, and external clients to coordinate successful events• Collaborate with aquatic facility staff, Department of Human Sciences, Department of Athletics, Sports Clubs, and Swim and Dive Clubs to schedule the competitive aquatic pavilion and recreational natatorium• Accurately track and invoice over $500,000 in rental revenue and reporting for the department and assist in yearly budget planning• Audit current scheduling process using six sigma efficiency techniques to make recommendations to move to an effective paperless operation• Supervise and facilitate developmental outcomes for two student assistants and one intern• Provide special event assistance including setup, teardown, directional, and safety-related tasks Show less • Supervised, hired, and trained 8 student staff Building Managers that oversee building operation and maintain high quality customer service• Coordinated, scheduled, and planned reservations for promotional tabling, flash mobs, concerts and other impromptu activities • Communicated with clients before during and after their events to exceed expectations• Served as area coordinator to execute emergency procedures and building policies during an emergency• Designed and implemented student staff training and recognition events for over 300 student staff and their supervisors in the Ohio Union• Managed a budget of $13,000 for student staff training recognition• Conducted assessment of learning outcomes with student staff• Established a new billing process for promotional tabling Show less

  • Manager, Strategy and Organizational Effectiveness

    Aug 2022 - Jan 2024

  • Staff Training & Development Coordinator

    May 2017 - Aug 2022

  • Delta Sigma Phi Fraternity Advisor

    Aug 2015 - Sept 2017

  • Facility Scheduling Coordinator - Department of Recreational Sports

    Jul 2016 - Apr 2017

  • Graduate Assistant - Ohio Union Events

    Aug 2014 - Jun 2016

  • Rec Sports Intern, Curriculum Design & Training

    May 2015 - Aug 2015
• 

  NetJets

  Jan 2024 - now

  • Manager, Flight Center Training

    Feb 2025 - now

  • Program Manager, Flight Center Training

    Jan 2024 - Feb 2025