Zach Glasier, CSP

Experience

• 

  Dell Computers

  Jan 2005 - May 2005

  Builder

  Manufacturing server process, product quality and testing

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  Academy Sports + Outdoors

  Jul 2005 - Aug 2007

  Sales Associate

  Provided prompt friendly customer serviceZoned merchandiseConducted price changesSet and maintained weekly ad signagePerformed price/SKU look-upsSet and maintained planogramsUnloaded merchandise from trucksOperated cash registers and maintained knowledge of cashier proceduresAnswered telephones, housekeeping dutiesAttended training seminars

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  Dick's Sporting Goods

  Sept 2007 - May 2015

  Sales Lead

  Supervising the freight flow processing with shipping/receiving, transfers, RTV’s, claims, key recs, claim processing and misdirected freight processingMaintaining the receiving and stock areasSupervising the maintenance crew to ensure acceptable standards are maintained for the overall upkeep of the buildingAssisting the store management team with general supervision in the store in accordance with Company policies and procedures including opening and closing the store and front end coverage as assignedComply with cash office procedures and prepare deposits and balance cashiersFollow loss prevention standards and audit requirements Show less

• 

  Baseballjunk/Softballjunk

  May 2011 - Jun 2016

  Store Manager

  StaffingManagement ProficiencyProduct PricingCommunicationResults DrivenClient RelationshipsStrategic PlanningTracking Budget ExpensesVendor Relationships Customer FocusMarket Knowledge

• 

  PDQ Temporaries, Inc.

  Jul 2015 - Jun 2018

  Reported to The Vice President of Sales. Responsible for managing sales, marketing and staffing efforts for two offices in the Southwest Dallas and Irving area with ten direct reports.-Developed new relationships within current clients expanding business to many other departments.-Administered timeclock install and setup at client sites, decreasing missed time and payment for associates.-Developed senior recruiter and skilled recruiter positions to grab more market share and expanded Revenue from 5M to 6M.-Made discretionary decisions regarding coaching, counseling, or discipline of internal staff producing a unified and committed team. Show less

  • Senior Branch Manager

    Jun 2016 - Jun 2018

  • Branch Manager

    Jul 2015 - Jun 2016
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  PDQ Staffing, Inc.

  Jun 2018 - Mar 2023

  Area Operations Manager

  Reported to the Vice President. Accountable for expanding Geographically dispersed Region from four to six offices including P&L responsibility and management of six direct reports and twenty five indirect reports.-Developed and implemented a regional leadership meeting that eliminated division between offices and helped to create a culture of engagement, collaboration and teamwork.-Conducted an effective marketing and sales strategy that resulted in personally selling 60% of the region's quota as additional revenue. -Developed and cultivated strong business relations with new and existing customers that resulted in increased revenue from 15M to 19M.-Identified new revenue streams and successfully cross-sold existing accounts that increased the Region’s Gross Profit by 44% & Region Gross Profit Percentage from 17% to 19%.-Expanded Region and opened two new offices, allowing development and growth into new markets.-Facilitated the purchase of an office building with leasing tenants, to operate the Flagship office and create a new stream of revenue.-Increased On-Site Manager opportunities from one to five, increasing market share and ancillary earnings.-Helped to create an internal training program specializing in soft skills and management development, building a foundation for better succession planning.-Monitored, submitted and followed up on compensation claims with the Safety and Risk Department, mitigating the amount of claims and decreasing our annual premiums.-Conducted Quarterly Business Reviews with Managers and their top five clients, strengthening the market share and encouraging referrals.-Collaborated with office managers to expedite customer service functions like issue resolution, order filling, relationship management in a way that increased customer retention and referrals.-Managed conflict resolution with internal staff, colleagues, and clients, reducing turnover within the organization. Show less

• 

  The Ōnin Group

  May 2023 - Oct 2023

  Area Manager
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  TMD Staffing

  May 2024 - now

  Area Director DFW