Raul Lira

Experience

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  Photographer

  Oct 2011 - now

  Photographer
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  Mujeres Unidas y Activas Non-profit organization

  Jan 2013 - Jan 2013

  Resident Photography

  Providing the Non-profit Organization with photographs of their community courses, trainings, meetings, and their events. These images that documented their daily lives for 8 months were edited as well as organized into categorized folders and given to the group leader.

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  San Francisco Art Institute

  Jan 2014 - May 2014

  ​Photography Department Monitor

  Assisting students on checking out and checking in equipment, answering the phone,placingchemicals in group lab, and maintaining the photography darkroom clean.

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  Peet's Coffee

  Jan 2017 - Apr 2018

  Supervisor

  Operating the store by cash handling and controlling all financial transactions as well as managing inventory. Administrating sales was also a part of our routine by visually merchandising and up-selling. My position also required deploying service roles and keeping track of day to day tasks in a playbook to make sure our customers were always satisfied.

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  Airbnb

  Feb 2018 - Feb 2018

  Post Production Assistant

  Actively editing photographs for Tomorrowland Launch by reviewing listings from a variety of markets and using the styling guide to improve the photographs quality through the use of Adobe Photoshop, Bridge, and Lightroom. At the same time woking with a team to complete a deadline.

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  Instacart

  Apr 2018 - Aug 2019

  Assessing the customer support supervisors regularly while they help our shopper’s and customers through various support channels (emails, calls, social media Zendesk tickets, through the Slack App for retail support) by using Scorebuddy and Excel sheets. This role required weekly calibration syncs including our global team were we discussed new ways of developing quality, productivity, efficiency, as well as checking our own scores in a team to measure our accuracy level according to the styling score guide. The QA team meetings also strengthened our working knowledge of intricate workflows and polices and aligned us as the Subject Matter Experts of our department. This included conducting effective meetings with a designated Community Support Leader to provide performance and knowledge based input on their group of 8 Agents to enhance the teams overall quality using google sheets to share weekly results. Show less

  • Quality Assurance Analyst

    Oct 2018 - Aug 2019

  • ​Community Operations Supervisor

    Apr 2018 - Oct 2018
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  Grabango

  May 2019 - Oct 2019

  Quality Trainer

  Reviewing video footage located in specific large store chains to help our computer vision software learn to identify human movement and accumulate knowledge of products through a built-in catalog. Correspondingly taking initiative in completing tasks to improve our machine learning technology by annotating, testing, and entering data into images and videos for further analysis.

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  Checkr, Inc.

  Oct 2019 - Jul 2023

  • Quality Specialist I

    Dec 2021 - Jul 2023

  • Candidate Experience Representative II

    Oct 2019 - Dec 2021
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  EarnIn

  Oct 2023 - Feb 2024

  Member Experience Associate