Mudather Abdelrahman

Experience

• 

  Holyoke Community College

  Sept 2018 - May 2019

  Computer Lab Monitor

  Monitor computer lab facilities to ensure a quiet and focused environment for users.

• 

  ServiceNet

  Oct 2019 - now

  Residential Counselor

  As a Residential Counselor, my role revolves around creating a warm and supportive space for residents. I offer emotional support, guidance, and a listening ear as they navigate life's challenges. Whether through one-on-one counseling or facilitating group activities, my aim is to foster a sense of community and encourage personal growth. In this role, I see myself not just as a counselor but as a caring presence, dedicated to making a positive impact on the lives of those I serve.

• 

  United States Postal Service

  Sept 2021 - Aug 2023

  PSE Clerk

  I operated a variety of mail processing equipment, including postage meters and sorting machines, contributing to the smooth workflow within our postal facility. Beyond that, a significant part of my responsibility is engaging with our valued customers, addressing their inquiries, and providing information about our postal services with a commitment to delivering exceptional customer service.