Ambar Cardenas

Experience

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  Aramark

  Jan 2007 - Jan 2010

  Assistant Food Service Director

  Managed various multi-million dollar accounts across the company throughout tenure. Responsible for allocating production, merchandising, inventory, profitability, customer service and managing unionized personnel ranging in size of six to ninety team members.

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  Travisa Passport & Visa Service

  Jan 2011 - Jan 2013

  Operations Manager

  Responsible for overall operations to process India Visa, OCI and PIO card applications on behalf of the Indian Embassy and the New York Consulate. Oversaw onsite call center operation, in person and mail order application submissions with responsibility for quality control, staff efficiency, customer service, and client relationship management.

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  Financial Decisions, LLC

  Jan 2013 - Jan 2016

  Operations Project Manager

  Oversaw various projects ranging from IT initiatives, transition to CRM program, office space renovation, and marketing campaigns. Managed vendor relationships & deliverables, inventory procedure, compliance records and general office management. Served as Human Resources in charge of interviewing, on-boarding, benefits coverage and managing staff interns.

• 

  Metro Group

  Aug 2016 - Nov 2021

  Manager, Support Operations

  Spearhead both the data integration from legacy program to cloud payroll software system and the implementation of online benefits enrollment platform. Evaluated cross-departmental business procedures to improve overall efficiency of the company.

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  Cubic Transportation Systems

  Nov 2021 - now

  Operations Project Manager

  Managing and executing software & hardware initiatives for the OMNY project, a >$580MM contract with New York City's Metropolitan Transportation Authority (MTA), replacing the legacy MetroCard system with contactless payment for public transit in the NY region.