David Smith

Experience

• 

  Fujitsu

  Jul 2009 - Jul 2010

  Data Center Operator
• 

  Streym Ltd

  Dec 2011 - Jan 2012

  Technical Support Consultant
• 

  Daisy Plc

  Jan 2012 - Dec 2012

  Change Engineer
• 

  Thomson Reuters

  Dec 2012 - Apr 2016

  Data Center Technician
• 

  Amazon Web Services (AWS)

  Apr 2016 - Oct 2019

  Data Centre Operator I

  As a Data Centre Operator for AWS, I was responsible for the day-to-day operations of Amazon's data centres in Europe. This included the establishment of new clusters across the European region. During my tenure, I played a role in deploying three new European clusters for AWS. Additionally, I assumed ownership of the staff/guest Wi-Fi infrastructure for the UK data centres. I also imparted my knowledge to train other operators across Europe in similar capacities. A significant milestone during my time in this role was the development and ownership of a software tool designed to manage large-scale events (LSEs). This tool, conceived during my "Learn and Be Curious" time, underwent refinement in collaboration with engineering teams across Europe over an 18-month period. The LSE tool established a comprehensive framework of questions to guide responses during events and included reminders for engineers, ensuring crucial updates during bridge calls. Upon presentation to the VP of AWS Infrastructure, the tool was seamlessly integrated into the AWS tooling team's portfolio, marking a noteworthy achievement in optimising operational efficiency. Show less

• 

  Dignified Homecare Ltd

  Nov 2016 - Feb 2017

  Google Workspace Consultant
• 

  Prime Video & Amazon Studios

  Oct 2019 - Mar 2024

  In my role I was responsible for the management, operation, and enhancement of the data centre infrastructure supporting an internal Prime Video service team. During my tenure I took ownership of the service’s physical network and drove a project to redesign it. Prior to the redesign of the network our customers would suffer an average of 41 minutes of outage per week. These outages led to customers pipelines and integration tests failing. After the redesign the service suffered 0 minutes of outage due to network failure.As a part of the network redesign, I built and deployed software aimed at enhancing network monitoring capabilities. This initiative was instrumental in assessing the success of the network redesign above. Furthermore, the implementation of proactive alarms was an important step in identifying and Show less In my role I was responsible for the management, operation, and enhancement of the data centre infrastructure supporting an internal Prime Video service team. During my tenure I took ownership of the service’s physical network and drove a project to redesign it. Prior to the redesign of the network our customers would suffer an average of 41 minutes of outage per week. These outages led to customers pipelines and integration tests failing. After the redesign the service suffered 0 minutes of outage due to network failure.As a part of the network redesign, I built and deployed software aimed at enhancing network monitoring capabilities. This initiative was instrumental in assessing the success of the network redesign above. Furthermore, the implementation of proactive alarms was an important step in identifying and Show less

  • Software Development Engineer I

    May 2023 - Mar 2024

  • Infrastructure Development Engineer II

    Jun 2021 - May 2023

  • Infrastructure Development Engineer I

    Oct 2019 - Jun 2021
• 

  Low Carbon Contracts Company

  Mar 2024 - now

  Full Stack Engineer