
Michael P. McNeal, MBA
Deputy Director, Operations - Manpower and Reserve Affairs (M&RA)

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About me
President at ACI Federal
Education

National Louis University
-Bachelor of Science (BS) Management
Bellevue University
-Master of Business Administration (MBA) Business
Experience

Department of Army
Apr 2006 - Aug 2010Deputy Director, Operations - Manpower and Reserve Affairs (M&RA)Performed as the M&RA Deputy Director of Operations. Extensive knowledge of program, planning, budgeting, and execution cycles (PPBE). Extensive contract management experience and ability to plan and organize workload that produces consistent, successful results. Extensive knowledge of acquisition rules, regulations, and processes. Keen ability to direct, manage, and coordinate top-level planning, analysis, and decision making negotiations involving acquisition resources. Demonstrated skill in executing and developing strategic resource plans and demonstrated ability to communicate effectively with executive-level leaders. -Ability to identify problems and develop innovative solutions quickly. -Responsible for policy and performance oversight for human resources (civilian and military), equal opportunity, equal employment opportunity, training, readiness, mobilization, military health affairs, force structure, manpower management, recruiting, and other critical matters as part of the Army leadership team.-Unique experience while serving as Lean Six Sigma (LSS) Deployment Director responsible for executing and managing the overall plan for the implementation of the LSS Program for Manpower and Reserve Affairs (M&RA). -Duties included training, deployment, project execution, strategic communications, and human resource management of LSS. -Responsible for designing and conducting comprehensive management studies where the boundaries of the studies are extremely broad and difficult to determine in advance. Show less

U.S. Department of Veterans Affairs
Aug 2010 - May 2014Provided Executive Leadership in the Veterans Benefits Administration/Department of Defense Programs Office (VBA/DOD). Extensive knowledge of and skill in program management principles and methods, including cost-benefit analysis, in order to plan and carry out difficult and complex assignments, develop new methods, approaches and procedures. Reviews proposed legislation to analyze both long and short term impacts of Transition and Pre-Discharge/Retired Pay program operations. Reports to Congressional Staffers for their evaluation of the execution of programs. Led numerous strategic communication efforts and acts as the face of the Directorate to preserve positive public relations. Successfully coordinates with VA, VBA, OSD, DOD, DOL, SBA, the White House and Congressional Staffs. Developed and managed Military Transition Services and Pre-Discharge operations to ensure veterans’ benefits and services provided in a timely, objective manner; developed long and short term plans to meet objectives and goals, to include over 100 million in budget compilation. Vastly improved Financial Management by directing a first ever budget design and reviews for the program; review resulted in identifying funding shortfalls negatively impacting operations and identifying areas for internal reallocation of funding, allowing continuity of operations within a constrained budget. Show less Served as the Supervisory Deputy Director for the Office of Strategic Planning (OSP). Created new or modified developments, priorities, and objectives to improve the performance of mission-related programs. Conducted formal and informal presentations, as required, to justify and defend programmatic aspects of mission critical programs. Provided management with new information and predictive advice concerning various alternative courses of action in resolving exceedingly complex issues. Researched, investigated, and conducted comprehensive intelligence gathering relating to the efficiency of major program operations and planning. Formulated the project methodology, identifying the strategic operational and analytical techniques for the accomplishment of program objectives. Established schedules for planning, coordination, and accomplishment of work to facilitate the planning process. Keen ability to identify problems and develop innovative solutions quickly and keen ability to direct, manage, and coordinate top-level planning, analysis, and decision making negotiations. Show less
Executive Director, SES, VBA/DoD Programs Office
Jan 2012 - May 2014Deputy Director - Office of Strategic Planning (OSP)
Aug 2010 - Jan 2012

Organizational Innovations LLC
May 2014 - Apr 2015Vice President, Business OperationsLeading edge start-up consulting and management company that delivers an organizational improvement approach to business. Directed startup operations, managed daily internal administrative and operational functions.

Pro-Sphere Tek
Apr 2015 - Sept 2016Vice President, Health IT ServicesVP of Health IT Services oversees the operational planning, establishment, execution, and evaluation of multifaceted contracts supporting the Department of Veterans Affairs (VA). Oversees operational, administrative, and human resources management of programs/projects; develops funding strategy, development of business and serves as the principal point of representation and liaison with external constituencies on operational matters. Provides day-to-day technical/professional guidance and leadership. Takes programs/projects from original concept through final implementation. Interfaces with all areas affected by the program/project including end-users, and client services. Defines project scope and objectives and develops detailed work plans, schedules, program estimates, resource plans, and status reports. Conducts program/project meetings and is responsible for tracking and analysis of programs/projects. Ensures adherence to quality standards and reviews program/project deliverables. Manages the integration of tasks and tracks/reviews. Provides technical and analytical guidance to teams. Recommends and takes action to direct the analysis and solutions of problems. Implements unique approaches to business process improvement and develops solutions to meet business needs. We help our clients implement timely, repeatable processes that produce accurate, relevant, and responsive results. Show less

Department of Veterans Affairs Wash DC
Oct 2016 - Dec 2018Executive Director, SES, Office of Strategic Planning, Veterans Benefits Administration (VBA)Provided Executive Leadership and Strategic Direction for Short and Long Range Planning and Enterprise Risk Management across the Veterans Benefits Administration (VBA).

ACI Federal™
Jan 2019 - Mar 2024PresidentOperates as a member of the Executive Leadership Team responsible for driving business strategy and profit growth. Brings insightful analysis, process improvement, reporting, metrics, and disciplined control to drive continuous customer responsiveness, operational efficiency, and margin improvement. Provides operational leadership, and forward-looking insights as a strategic enabler and problem solver. My role includes providing key leadership in corporate and operational functions including operational control; business integration, responsiveness, and efficiency improvements; input to strategic planning; and corporate development. I work with Department Managers to support the overall coordination of company operations. Show less
Licenses & Certifications

Executive Level Operations Management, Center of Excellance in Public Leadership
The George Washington University
Lean Six Sigma Black Belt
US Army
Senior Executive Strategic Leadership Course, UNC Kenan-Flagler Business School
University of North Carolina at Chapel Hill
Volunteer Experience
Wounded Warriors
Issued by United States Department of Defense
Associated with Michael P. McNeal, MBASupport Role
Issued by Wounded Warrior Games on Mar 2015
Associated with Michael P. McNeal, MBA
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