Jessica Swann

Experience

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  Irving Community Television Network

  Jan 2002 - Jan 2003

  Reporter Intern

  Produce and write weekly packages, line up interviews for both Open Line and Irving Review, Question of The Week, generate story ideas, assist with over production for shows, and fill dub requests

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  Hernandez Engineering Inc.

  Jun 2003 - Feb 2007

  Technical Editor II

  • Technical edit of NASA flight manuals, user guides, console handbooks, procedures, and USA Update• Technical writing of internal procedures and training courses• Liaison to book managers and documentation coordinators• Manage and coordinate project graphic design and technical service tasks• Security clearance for Mission Control Center to support space shuttle flights

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  Hamilton Sundstrand, NASA Engineering and Science Contract

  Feb 2007 - Jul 2010

  Technical Writer II/Publications Specialist

  • Manage technical writing team, including hiring assessment, metrics, configuration control, task assignments, employee training, and documentation data matrix development• Founder and chair of Engineering and Science Contract Group Technical Writing Forum to bring together documentation experts across five partner companies in an open setting to communicate lessons learned, share standards, and disseminate knowledge contract-wide• Technical writing and editing for the NASA Engineering and Science Contract to apply active and concise language to revise engineering text and ensure clear understanding, while applying NASA standards and styles• Author of contract-wide documentation style guide, training presentations, work instructions, policies, and procedures• Technical edit of systems engineering deliverable documentation, including equipment manuals, hardware certification requirements, interface control documents, operating procedures, white papers, etc. Show less

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  Barrios Technology, LTD (2012-2015); Hamilton Sundstrand (2010-2012)

  Jul 2010 - May 2015

  Managing Editor, Research Communications (Science Writer)

  Responsible for communications and social media for NASA’s International Space Station (ISS) Program Science Office, earning NASA’s Group Achievement Award for team innovations in social media and integrated communication products.• Integration lead role to manage workflow and metrics for communications team with a growth of 43 percent in Web publications in fiscal year 2013• Plan and coordinate efforts to conceive, implement and promote strategic communications goals • Direct journalistic content for NASA’s ISS website from among the various NASA centers around the United States, as well as with international partners • Write and edit research, technology, and education features for the ISS website, ensuring accurate, entertaining, understandable and effective content• Represent NASA’s ISS Program Science Office in public, professional and political forums, including to congressional members at the 2012 ISS Day on the Hill in Washington, DC• Manage and maintain the ISS Chief Scientist’s blog, A Lab Aloft, as a guest writer, ghost writer, and editor• Populate and moderate the @ISS_Research Twitter account with more than 180,000 followers• Maintain a relevant presence in the social media world, including researching new avenues of communications and continued training and development(Note: This position overlaps two companies, due to a contract change; 2010-2012 Hamilton Sundstrand and 2012-2015 Barrios Technology.) Show less

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  LyondellBasell

  May 2015 - Jun 2018

  Managing Editor, IT Communications Lead

  Develop and promote organizational communications policies and standards. Conceive and generate materials according to corporate IT campaign goals and advise on related processes. Voice of CIO, including ghost writing articles, coordination of corporate IT internal communications and executive reports. Maintain editorial calendar and various products, to include email and intranet communications, newsletters, and multimedia materials in support of events.

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  MD Anderson Cancer Center

  Aug 2018 - now

  Program Manager (Research Publications and Technical Writing), Biostatistics

  Editing of biostatistics and bioinformatics research papers touching on a wide range of cancer-related topics. Review and formatting of scientific posters and grants, including annual report and 5-year renewal support for the Cancer Center Support Grant. Management of external website content for department website. Consultation on grammatical questions and best writing practices for a range of writing styles and products. Composition and production of bi-annual newsletter for both internal and external audiences. Development of marketing and communications materials for annual iBRIGHT conference. Department Chair communications support, as requested. Show less