Elena Ryzhkova

Elena Ryzhkova

Reception Trainee

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location of Elena RyzhkovaLugano, Ticino, Switzerland

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  • Timeline

  • About me

    Operation manager and accountant at Virtualmente Sagl

  • Education

    • ENGECON

      2005 - 2010
      Bachelor's degree Tourism and Hospitality
    • Les Roches International School of Hotel Management

      2015 - 2016
      Master of Business Administration (MBA) Hospitality Administration/Management with Distinction
  • Experience

    • Grecotel Hotels & Resorts

      May 2010 - Sept 2010
      Reception Trainee

      conflict resolutiondealing with complaints

    • Transtours Travel

      Oct 2010 - Apr 2011
      Visa manager

      gathering informationdetail orientationassuring the accurate completion of visa requests

    • Helvetia Hotel

      Jan 2012 - Apr 2012
      Corporate Sales Manager

      guest relationsmarketingsales

    • B&B Virgili Domus

      Jun 2012 - Sept 2013
      Operations Manager

      B&B managementguests assistance

    • I-Asia

      Jan 2014 - Oct 2014
      Customer Service

      intensive multi-tasking performancescheduling and training employeesteam building

    • INTERPIPE

      Nov 2016 - Aug 2018
      Sales Support Specialist

      issue invoices, credit notes, letter of credits, bank guaranteeswork closely with the sales and trading teams to ensure a coordinated and efficient workflow

    • Duferco

      Sept 2018 - Jan 2020
      Steel trading assistant

      maintain accurate and up-to-date records of trades, orders, and client interactionsprepare and process necessary documentation related to trade settlements and regulatory compliancecollaborate with colleagues in sales, trading, and other relevant departments to achieve collective goals

    • Virtualmente SAGL

      Jan 2020 - now
      Operations Manager, Accountant
  • Licenses & Certifications

    • Certificato cantonale di contabilità approfondimento

      Repubblica e Cantone Ticino
      Jun 2025
    • Certificato cantonale di contabilità base

      Repubblica e Cantone Ticino
      Jun 2023