Deep Enrich
Elena Ryzhkova
Reception Trainee
154 followers
Lugano, Ticino, Switzerland
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About me
Operation manager and accountant at Virtualmente Sagl
Education
ENGECON
2005 - 2010Bachelor's degree Tourism and Hospitality
Les Roches International School of Hotel Management
2015 - 2016Master of Business Administration (MBA) Hospitality Administration/Management with Distinction
Experience
Grecotel Hotels & Resorts
May 2010 - Sept 2010Reception Traineeconflict resolutiondealing with complaints
Transtours Travel
Oct 2010 - Apr 2011Visa managergathering informationdetail orientationassuring the accurate completion of visa requests
Helvetia Hotel
Jan 2012 - Apr 2012Corporate Sales Managerguest relationsmarketingsales
B&B Virgili Domus
Jun 2012 - Sept 2013Operations ManagerB&B managementguests assistance
I-Asia
Jan 2014 - Oct 2014Customer Serviceintensive multi-tasking performancescheduling and training employeesteam building
INTERPIPE
Nov 2016 - Aug 2018Sales Support Specialistissue invoices, credit notes, letter of credits, bank guaranteeswork closely with the sales and trading teams to ensure a coordinated and efficient workflow
Duferco
Sept 2018 - Jan 2020Steel trading assistantmaintain accurate and up-to-date records of trades, orders, and client interactionsprepare and process necessary documentation related to trade settlements and regulatory compliancecollaborate with colleagues in sales, trading, and other relevant departments to achieve collective goals
Virtualmente SAGL
Jan 2020 - nowOperations Manager, Accountant
Licenses & Certifications
Certificato cantonale di contabilità approfondimento
Repubblica e Cantone TicinoJun 2025Certificato cantonale di contabilità base
Repubblica e Cantone TicinoJun 2023
Languages
- ruRussian
- enEnglish
- itItalian
- geGerman
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