
Hanna Misera
Studentische Hilfskraft

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About me
Customer Success Manager bei HYPE Innovation
Education

Universität Graz
2019 - 2023Master of Arts - MA Digital Humanities 1,2Digital humanities is an interdisciplinary field that combines humanities scholarship with digital technologies to analyze, interpret, and present cultural and historical data. Scholars in digital humanities use computational tools and methods to explore and understand various aspects of human culture, such as literature, art, history, and linguistics. This field leverages technology to process large datasets, create digital archives, and develop interactive visualizations, enabling researchers… Show more Digital humanities is an interdisciplinary field that combines humanities scholarship with digital technologies to analyze, interpret, and present cultural and historical data. Scholars in digital humanities use computational tools and methods to explore and understand various aspects of human culture, such as literature, art, history, and linguistics. This field leverages technology to process large datasets, create digital archives, and develop interactive visualizations, enabling researchers to uncover new insights and patterns in humanistic disciplines. Digital humanities also promotes collaboration between scholars, librarians, and technologists to advance research in the humanities using cutting-edge digital tools and approaches. Show less

Hochschule München
2013 - 2017Bachelor of Applied Science (B.A.Sc.) Sozialwesen 1,4The Management of Social Innovations program addresses the social innovation needs of the coming years and decades. Sustainable changes are required in almost all social areas. It is necessary to strike a balance between maintaining life-serving structures and purposeful advancement. Innovations have often been designed based on technical or business criteria. However, future challenges are increasingly emerging in the social sphere, which also needs to be engaged for technical and… Show more The Management of Social Innovations program addresses the social innovation needs of the coming years and decades. Sustainable changes are required in almost all social areas. It is necessary to strike a balance between maintaining life-serving structures and purposeful advancement. Innovations have often been designed based on technical or business criteria. However, future challenges are increasingly emerging in the social sphere, which also needs to be engaged for technical and organizational problem-solving solutions. Show less
Experience

Universität Hohenheim
Sept 2014 - Jan 2015Studentische HilfskraftAs a Research Assistant at the University of Hohenheim, I conducted comprehensive research, including interview transcription and literature procurement. My role also involved the maintenance of a database, guaranteeing the accuracy and accessibility of research data for efficient retrieval.

HYVE - the innovation company
Sept 2015 - Jun 2024As a Senior Digital Consultant, I excel in leading software development projects and advising clients on expanding their digital product portfolios. I've successfully supervised various projects, overseeing tasks from conceptualization and service design to requirement engineering. My expertise extends to adept project management, ensuring projects are delivered on time and within budget constraints. Additionally, I prioritize effective client communication throughout the project lifecycle. I bring a strong focus on agile methodologies, to enhance project efficiency. My passion is dedicated to fostering innovation and ensuring client satisfaction in the ever-evolving landscape of digital technology. Show less In my role as an Innovation Consultant focused on digital products, I took the lead in guiding innovation consulting projects. This involved steering clients through the entire process—from market trend analysis and ideation to synthesis and the development and testing of digital prototypes—resulting in tangible and impactful outcomes.I co-created standards for digital prototyping within HYVE, aiming to refine and optimize the development process of digital products. Additionally, I collaborated in the creation of training material standards. These materials were designed to systematically guide companies and project teams through the innovation process, utilizing the Double Diamond framework. This structured approach aimed to enhance creativity and efficiency, ultimately contributing to the successful delivery of innovative solutions. Show less
Senior Digital Consultant
Jan 2023 - Jun 2024Innovation Consultant
Sept 2017 - Jan 2023Innovation Consultant Associate
Sept 2015 - Aug 2017

HYPE Innovation
Jul 2024 - nowCustomer Success ManagerAs a Customer Success Manager at HYPE, I empower customers to maximize the value of our products and services. I guide clients in establishing and growing a thriving innovation ecosystem, enabling them to foster collaboration and drive innovation within their organizations. Acting as the primary point of contact, I build lasting customer and partner relationships while identifying growth opportunities that contribute to our customers' long-term success.
Licenses & Certifications

Teilnahme Real Projects "Social-X-Factor" Augmented Reality im gesellschaftlichen Kontext
Hochschule für angewandte Wissenschaften München
Languages
- deDeutsch
- enEnglisch
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