Hans Palma

Experience

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  Valley City Environmental Services INC

  Apr 2003 - Jan 2011

  Disassembly Technician

  Disassembled recycled goods down to basic components as speedily and efficiently as possible for recycling purposes.

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  Valley City Environmental

  Nov 2010 - Jan 2011

  Lean Process Intern

  I worked in the Electronic Recycling Division applying 5S and Lean process principles to develop standardized disassembly processes. I constantly explored and implemented process improvements to increase safety, efficiency and production.

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  Saint Mary's Health Care

  Feb 2011 - Apr 2011

  Lean Process Intern

  Working with the Organizational Talent and Effectiveness Department and nurse managers to standardize the hiring process for nurses.

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  The Alliance for Health

  Jun 2011 - Dec 2011

  Business Analyst

  Employment forecasting: Developing a robust employment data gathering method for health care facilities that are members of the Health Care Employment Council in order to forecast needs for key job codes in West Michigan.

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  Saint Mary's Health Care

  Jan 2012 - Nov 2012

  Project Implementation Specialist - Kronos

  I acted as coordinator for an organization wide implementation of the Kronos time and attendance system for Saint Mary's Health Care and Advantage Health Physician Network. Focused on communication and training to bring about successful organizational change. My tasks included: Writing mass communications, maintaining the project website, designing job aids and video instructionals, coordinating and delivering system training, troubleshooting system issues, leading team efforts/meetings, reporting to VP of Human Resources and other Senior Officers on the project status, and other tasks that ensured the project success. Post implementation, I acted as a system SuperUser while on measuring the organizational impact of the Kronos system on management and associates and developed recommendations to simplify processes, increase associate satisfaction and improve training methods. Show less

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  Crescent Processing Company

  Nov 2012 - Jan 2013

  Independent Sales Agent

  -Set up meetings with business owners to review product-Presented crescent products to business owners in person-Closed sales

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  St. Luke's Hospital

  Mar 2013 - May 2016

  Lean & Special Projects Supervisor

  -Designed, managed and executed 5S (Workplace Organization) programs-Facilitated and led Kaizen events-Led St. Luke's executive team in developing a cascading organizational strategy (Hoshin Kanri) that spanned from True North Metrics to frontline tasks-Developed and implemented a daily employee recognition program-Designed, implemented and lead daily huddles-Trained managers in A3 problem solving thinking-Annual financial savings, verified by the Finance department, ranged from $40,000 to $70,000 each year. Show less

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  Yanfeng Automotive Interiors

  Dec 2016 - Dec 2017

  AME Resource Planning Coordinator

  Was contracted to manage the Resource Allocation tool (used to track personnel assigned to current projects and forecast future the future workload). End Result: Reduced a 100 hour per month workload down to 12 hours a month while improving reporting reliability through the use of Lean methodology and standard work. Annual company savings is $30,000 per year.

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  Home

  Dec 2017 - Oct 2019

  Homemaker

  After the birth of my second child I took the time to be a stay at home parent and pursue a few writing projects.

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  Newbury Homes, Inc

  Jun 2022 - Sept 2023

  I am building, assembling and installing luxury home cabinets.

  • Cabinet Maker

    Oct 2019 - Sept 2023

  • Residential Construction Project Manager

    Jun 2022 - Mar 2023
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  Graham Real Estate

  Aug 2023 - now

  Realtor