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Vinuradha Johnson

Vinuradha Johnson

Customer Support Officer

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  • Timeline

  • About me

    Marketing Specialist - Team Leader - Business support specialist - Client support professional

  • Education

    • Bharathiar University

      2016 - 2019
      Bachelor of Business Administration - BBA Business Administration and Management, General

  • Experience

    • Allsec Technologies Limited

      Jun 2012 - Dec 2012
      Customer Support Officer

    • Lycatel

      Jan 2013 - Dec 2015
      Team Lead

    • Foodhub For Business

      Feb 2016 - Feb 2017
      Senior Analyst

    • JMA Supermarket

      Mar 2017 - Aug 2018
      Online operations assistant

      Handling e-commerce platforms· Social media marketing and handling· Sales support through online platforms· Marketing activities in regards to weekly promotions· Attaining daily, weekly and monthly targets specified by the management.· Generating daily and Monthly reports for e-commerce sales· Document controlling

    • Cross Concept Exhibitions

      Aug 2018 - Jan 2021
      Head Of Marketing

      Generating online and offline leadsSocial media marketingCreating marketing campaignsconducting research and analyzing data to identify and define audiencesdevising and presenting ideas and strategiespromotional activitieswriting and proofreading creative copymaintaining websites and looking at data analyticsupdating databases and using a customer relationship management (CRM) systemcoordinating internal marketing and an organisation’s culturemonitoring performancemanaging campaigns on social media. Show less

    • OJCommerce

      Apr 2021 - now
      Team Lead

  • Licenses & Certifications