
Paul Hoffman
Systems Enginer

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About me
Lead Cloud Engineer @ Acrisure | Microsoft MCSA, Cisco CCNA
Education

California State University-Long Beach
1985 - 1987BA Industrial ArtsActivities and Societies: Photography, Rugby, Industrial Arts, Interior Design

El Camino College
1979 - 1985AA ArchitectureActivities and Societies: CNC Machine Tools, Architecture, Handicap Student Association (read for the blind)

University of Phoenix
2000 - 2002MBA Technology Management
Experience

Inacom
Jan 1997 - Jan 2001Systems EnginerSupport Windows, Citrix, Novell and Cisco systems. Provide Pre-Sales support and Systems Engineering and Design.

Inacom Information Systems
Jan 1997 - Jan 2000Senior Systems EngineerField systems engineer, Enterprise Network Administrator and project coordinator responsible for directing, evaluating, coordinating, managing and implementing large projects for fortune 500 companies including AT&T, Toyota Motors, American Honda, Coors Brewing, Quest Diagnostics, IBM and The Hewlett Packard Company. This included installing, configuring, servicing and recommending Virtual Private Networks, Microsoft Cluster Server and Web Farms. Configure local and remote COM/TI components. Configure large Windows NT Domains (up to 10,000 users) Show less

Brasstech
Jan 2000 - Jan 2001MIS ManagerMange all aspects of the network as the MIS Manager

Unocal
Jan 2002 - May 2003LAN ManagerHands on acting manager responsible for all operations and projects for Unocal Oil Companies 188 server network in 20 countries. Manage a team of 8 engineers and 7 fulltime contractors. Supported and maintained an Active Directory Forest containing 8,500 users and over 15,000 Organizational Objects. Operations and projects included Concord and HP Open View Server monitoring, IBM AS400 integration, data base maintenance (Oracle, DB2 and SQL 2000), DHCP and DNS maintenance, Compaq Insight Manager, SMS, iPlanet messaging, Network Security for Active Directory Structure, 3rd level WAN support, Cisco router maintenance and installation. In addition, maintained, administered and managed a production 12 server 2000 user Citrix Meta Frame Server Farm. Provide expert technical and functional knowledge and direction in many areas to business and IT staff. Effectively mentor and lead team members and resources. Maintain multiple Internet sites and virtual directories on the same IIS server. Show less

Alcone Marketing Group
Mar 2003 - Mar 2005Director of Web OperationsProject manager for large infrastructure web operations and e-Commerce projects for premier, high-volume, and high-visibility web sites for fortune 100 customers. Including: Daimler Chrysler, BAX Global, Nextel, US Airways, eBay and Siemens Mobile. Define, plan, and direct a number of crucial projects and initiatives including investigation and analysis of application problems, bug fixing of custom application software, middleware upgrades, technical analysis and auditing activities, Site Minder, Sarbanes Oxley and ISO 17799 security audits. Perform troubleshooting on application performance problems for Commerce Server 2002, Microsoft Site Server, MS Application Server, Windows .NET, BizTalk, PHP, ASP, XML, ASP.NET, J2EE, LINUX, MySQL and PeopleSoft ERP integration. Provide expert technical and functional knowledge and direction in many areas to business and IT staff. Provide experience in leading .Net development projects and third party systems integrators. Show less

The Irvine Company
Oct 2005 - Oct 2007Active Directory ArchitectPprogram manager and lead engineer for the upgrade of a 5,000 user network from Windows 2000 Active Directory to Windows 2003 Active Directory.Implement Microsoft Identity Management Server (MIIS), Active Directory Application Mode (ADAM), Windows Clustering, NLB, Microsoft MOM, WAN equipment upgrades and Hewlett Packard “Blade” server implementation. Develop cost benefit analysis studies of the advantages of migrating from Windows 2000 too Windows 2003.Implemented an enterprise level Share Point Server 2003 installation for the internal Intranet.Program Manager for acquisitions of new properties and subsequent security evaluations, business application integration, Sarbanes Oxley compliance and financial audits.Responsible for designing, specifying and incorporating a highly secure internal network and the designer of a $350,000 “DMZ” network to contain web applications that contain highly sensitive customer information. Show less

Microsoft
Sept 2007 - Mar 2008Consulting Program ManagerTechnical Operations Program Manager for Microsoft Global Foundation Services. Manage major Internet projects for Microsoft Live Search, Xbox Live and Microsoft Office online services. Implemented globally diverse data center installations of over 10,000 servers and EMC / DMX multi terabyte storage systems.Manage and coordinate 10 systems engineers in 6 different countries. Coordinate and design Big5 IP WWW designs incorporating front end, middle tier and back end database systems on SQL 2005. Upgrade existing Windows 2003 server installations to Windows Longhorn server. Work with engineers to program and manage disaster recovery operations, regression testing, performance monitoring, Business Value Transactions, MOM packs, Site Scope and KeyNote Internet performance monitoring. Manage over 6 high level programs at once and coordinate program resources, costing and quality with Microsoft Project 2007 Show less

Kaiser Permanente
Feb 2008 - Jan 2009Kaiser Permanente / infrastructure Program ManagerPerform scheduling, risk management, communication management, and financial management for multiple projects. Interface with the customer and stakeholders and keep projects on track and in budget.Completed a successful implementation of a technology review process to eliminate redundant applications in the organization following ITIL standards (resulting in 1,5 million dollars savings for the organization in 3 months).Project manager for disaster recovery project utilizing VMware / LINUX servers to replace multiple physical systems where no longer required.Project Manager for wireless healthcare thin client projects including Citrix Access Gateway and company published application on 50 node Citrix server farm and Citrix Net Scaler Project Manager for new Technology projects including: Citrix Presentation Server printing, large data center moves, print queue consolidation, UNIX server, LINUX server, AIX / IBM 595, Windows 2003 and LPAR partitioning for Web Sphere high volume (web based systems access) projects and telephony projects. Show less

York Consulting
Jan 2009 - Jun 2009Project Architect / Lead Engineer (Consultant) for ELM Student Loan CorporationThe company performs 70% of all student loan processing in the United States.Manage the Data Centers, maintain, design and program.Manage Microsoft SCOM (Systems Center Configuration Manager)Manage Microsoft SCCM (Systems Center Operations Manager)Manage Widows 200 8 servers and “HyperV” virtual serversDesign and Manage Cisco and Avaya VOIP phone systems and integration with LAN and email resourcesProgram Manager and Systems Architect for Data Center moves, disaster recovery, Security, Citrix, EMC SAN, NAS, VMware (over 200 Virtual Servers), Linux, Oracle, AIX, VOIP, Exchange Server and Windows 2003 / 2008Develop project plans in MS Project to PMI and Six Sigma methodologiesProject Manager and Architect for the Physical to Virtual move of 237 servers from a data center in San Francisco to a data center in Scottsdale, Arizona incorporating the latest 64 bit versions of VMware ESX Server and “Plate Spin” software for server imaging.Support, install, design and maintain case management system and time management programs for legal billingBlackberry Enterprise ServerMaintain, configure and design Citrix Access Gateway and Xen Desktop environmentsImplement and configure Salesforce.com software for call centerMaintain, design and configure Oracle Rack 10g and Migration to Oracle Rack 11gMaintain, design and configure Linux Enterprise Server versions 3.0, 3.5, 4.0 and 4.5Implement configure, maintain Microsoft BizTalk 2006 R2, and BizTalk 2008 on NLB cluster and high availability SQL 2005 incorporating SCOM 2007 Show less

County of Riverside
Jun 2009 - Feb 2010Project Manger / Systems Architect (Consultant) for the City of RiversideConsultant for LDAP / Novell / Sun / Redhat /Active Directory / SSO (Single Sign On) integration with Active Directory “aware” and non Active Directory aware applicationsConsult, design, maintain and build Microsoft Office SharePoint Server 2007 (MOSS) for 1500 usersBuild, design and maintain Microsoft SQL 2005 and 2008 highly available clustering solutions on Windows 2008 / 64 Bit Operating SystemsPerform pilot project for Single Sign on for iMprivata and Cisco Single Sign on productsProject Manager for Disaster Recovery designs for the hospital. Active in the development , design and implementation of a “warm” site data center that would have the potential to have 90 percent of Hospital applications recovered in 24 hours in the event of a disaster. Also lead engineer for N+1 and Tier 3 primary and backup data centers .Including: RAID, SAN backup, diesel generators, UPS, HVAC, redundant electrical, redundant network and safety requirements to ITIL standardsConsultant for City of Riverside Health Department - Active Directory and Client Systems upgrade from Novell versions 4.11 and 6.5Design and specify hardware, software and LDAP / Active Directory Integration for files services, print services, Siemens Clinical Software (including mainframe ASP connections), Electronic Data Management project. Consult, design, maintain and install pharmacy software, ER, medical billing, oncology, laboratory and all other aspects of hospital software and hardware.Design a robust Disaster Recovery solution for the hospital (90 percent complete).Design, implement and maintain thin client infrastructure, VMware servers, HyperV servers and all aspects of client and server virtualization.Design and specify a new 14,000 square foot data center for the hospitalDevelop integration between Windows Active Directory and Sun One LDAPWork with senior hospital management to design electronic data systems for current manual processes Show less

Identive Group
Feb 2010 - Oct 2010Sales EngineerTechnical Specialist for entry access systems for Government and private Agencies including: State Attorney General, Department of Justice, Department of the Army, Department of Housing and Urban Development, Getty Trust, Port of Long Beach, public and private airportsProvide Active Directory Integration with third party applicationsDevelop enterprise Active Directory Group PoliciesTroubleshoot, configure and maintain SQL 2000, 2005 and 2008 databasesInstall and configure Windows 2008 forests and domains for clientsUpgrade Windows 2000 and Windows 2003 forests and domains to Windows 2008Consultant for customer security system integration with Hirsh Identity Management systemsConduct testing for integration for new LDAP and identity access technologiesProvide technical integration support, upgrades and migrations for the implementation of Hirsch and other third party or vendor software productsProvide design and development for Identity solutionsInstall and configure Linux and Windows (all versions, both 32 and 54 bit)Provide expertise in the network infrastructure and Microsoft Active Directory services and logical VLANConsult on solutions to develop a more efficient and reliable enterprise networkProvide expertise in configuration of Meta Directory ServicesInstall and Configure Cisco Works Show less

Washington Hospital Healthcare System
Sept 2010 - Oct 2010Active Directory Upgrade ConsultantHelping the Hospital to Upgrade thier current Windows 2003 Active Directory to Windows 2008 R2

InhouseIT
Apr 2011 - Apr 2012Project EngineerPerform network and security audits, write reports remediate and solve chronic network issues and problems. Backup Exec Installation and Configuration expert (including Backup Exec Utility Server 3600). Implement ITL and MOF (Microsoft Operations Standards) for customers. Develop IT maintenance plans. Implement backup solutions and Disaster Recovery solutions for Business Continuity. Configure and implement VOIP integration with client server systems (Shoretel, Microsoft OCS / LYNC). Troubleshoot and remediate Active Directory, SQL, ERP and network layer issues. Install and configure Windows 2008 R2 Active Directory. Install and configure VMware solutions (VMware 4.1). Install and configure Xen Server, Desktop and Xen App 6 solutions. Provide interim IT Management support. Provide SCCM and SCOM design and Implementation servicesWrite client GPO’s and batch files (.BAT, Powershell and .VBS) for Windows 7 systems.Troubleshot and configure Internet Information Services. Integrate and configure Red Hat LINUX. Configure Cisco ASA and Sonicwall Firewall devices. Perform network Audit and Security Penetration tests. Install and configure internal and external Public Key Infrastructure. Install and configure ISA Server. Configure and install Forefront Identity Manager. Show less

Accenture
Mar 2012 - Aug 2013ConsultantConsulting Engineer for Unified Communications (AT&T / Shell Oil): Office Communicator, LYNC Server for AT&T and Shell Oil Company. Help to gain work on project (Business Development and Architect). On actual project: Lead Consultant for installing over 250 SONUS / NET OCS 2007 R2 and LYNC Server SBA Gateway devices at over 150 worldwide locations. Help lead a team of up to 6 on-shore and off-shore team members. Train team members in the use of MS OCS server / PSTN / VOIP connections and LYNC server. Project coordinator for installation and tracking of all UX 2000 OCS Gateway devices. QA tester for installations and implementation.Consulting Engineer (Warner Brothers): Open Source Solutions: Red Hat Linux, MySql, Apache and high volume web sites for the multimedia industry (Warner Brothers). Manager and consulting engineer for Single Sign On, Microsoft Federation Services, LDAP, IIS, SCCM, SCOM and Microsoft Windows Server. Show less

Citrix
Aug 2013 - Mar 2014Senior Sales EngineerHelp Citrix as a leading provider of virtual and mobile computing solutions that help people work and play from anywhere, on any device, at any time. Facilitate Innovation, creativity and a passion for ever-improving performance drive for Citrix. I help Citrix solutions pave the way for business to thrive in the cloud era, embracing mobile users, personal devices, wireless access, app stores, SaaS, and cloud infrastructure. I am currently a Sales Engineer for the XenMobile Sales Engineering team in Southern California. Having wide-ranging experience, I incorporate professional concepts and company objectives to resolve complex issues in creative and effective ways. As a Sales Engineer I am responsible for identifying and matching technology opportunities with the customer’s business issues and objectives. Assist in developing business value propositions around Citrix products and solutions. Drives sales with technical expertise, account management skills, sales ability and a superior customer focus. I participates as part of a sales team to achieve or exceed revenue targets. As an experienced professional in the field, I use technical sales best practices in providing pre-sales technical support for the technical sales process of Citrix Solutions. I provides a role within the sales teams in assessing potential application of Citrix Solutions to meet customer’s business needs. I leverages product knowledge and focus, to provide technical expertise to the Citrix sales team and customer through customer needs, overcome objections, Technical sales presentations; product demonstrations; and product proof of concepts, focusing on achieving the technical win. I participates in the consultation to prospective users and/or product capability assessment and validation as it applies to the technical sales process. I work on issues that impact design/selling success or address future concepts, products or technologies. Show less

SecureAuth Corporation
Mar 2014 - Nov 2014Senior Sales Engineer - Cloud ServicesEvaluate security risks and mitigate current customer security needs. Sell and implement 2 Factor security products. Identify standards and develop secure network protection for customers who need to comply with strict network security requirements including: PII, FIPS, DOJ, HIPAA and GFIPM, . Design, manage and implement Internet and LAN security protection systems for two factor authentication. Help customers design solutions to meet security and operational requirements with improved network design including VPN and firewall configurations with improved Identity Management software. Develop and give on-line demos and training on how to implement security access controls. Configure AD, SSO, LDAP, RADIUS, SAML, OATH and over 27 different types of second factor authentication to protect web servers, wireless, physical security and Virtual Private Networks. Provide sales and technical support for cloud services including Google Apps Engine (GAE), Amazon Web Services (AWS) and Microsoft Azure. Provide presentations and discussions on products as related to the customer's environment including the creation and preparation of presentation and marketing materials. Provide scoping, whitepapers, blog information, installation and management of deployments for Proof of Concepts and solution deployments. Provide technical installation support. Show less

DynTek
Aug 2014 - Mar 2015Cloud Services Project ConsultantExperienced systems architect, project scheduling and budgeting of large-scale projects for Azure Cloud Data Center SolutionsAzure Integration Specialist: install and configure Azure VPN and Express Route for “Hybrid Cloud”Senior Systems Administrator for Azure solutions including: Media Services, IaaS, PaaS, SaaS, Cloud SQL Azure LDAP, Azure Web Sites, Mobility and Disaster Recover and Azure backup solutionsProduction Support - Responsible for managing the production support aspects of Exchange 2013, Office o365, Azure Active Directory, B2C, B2B, C2B, infrastructure, software, and cloud services applicationsCloud services Project management expert. Proven, successful implementation of large scale Cloud Data center projects Over 6 years of cross platform cloud services development, technology integration, web operations and business middle-ware integrationDesign of cloud architecture for messaging systems, web services, Azure WAN/LAN integration with On-Premise infrastructureStrong knowledge of the principles of commercial operations and their supporting systems as related to cloud services technologiesIn depth understanding of Azure Web Development strategies including security, .Net, IIS, ASP .Net, JavaScript, HTML, Visual Interdev, COM / DCOM, RegEX and XML In depth experience and knowledge of Cloud Services including EMS, Intune, BYOD, Mobility, Microsoft BizTalk, BAM (Business Activity Monitoring), SCOM, SCCM, AWS and high capacity / high volume web sites in Azure utilizing Azure Load BalanicingKnowledgeable in advanced / current Microsoft technologies including Microsoft ADFS, Mobility Management, Cloud Services, Infrastructure as a Service, Platform as a Service, Azure, Office 365, LYNC and Active Directory integration Show less

Insight
Feb 2015 - Jan 2016Azure ArchitectHelp to lead Azure DPS Program for three Engineers. Design and architect Azure Infrastructure, VPN and Express route solutions for fortune 500 companies.Trainer employees on Azure, o365, Directory Sync and Enterprise Mobility. Lad pre-sales engagements for Azure and Office 365. Achitect Azure solutions including: PaaS, IaaS, SaaS, StorSimple, Hybrid Cloud, Azure Recovery Manager, Azure backup, Azure virtual machines, Azure Security, Enterprise Mobility Suite, Azure Application Portal, Azure Active Directory, Remote App Show less

Hitachi Consulting
Jan 2016 - Jul 2017Manager of Specialized Services – Americas Microsoft PracticeDesign and architect Azure Infrastructure, VPN and Express route solutions. Azure Architect for one of the largest implementations of Azure in in California. Train other employees on Azure, o365, Directory Sync and Enterprise Mobility. Lead and develop pre-sales engagements for Azure, AWS and Office 365. Public and Private Cloud expert with proven successful cloud implementation projects. Architect Azure solutions including PaaS, IaaS, SaaS, StorSimple, Hybrid Cloud. Install and configure: Azure Recovery Manager, Azure backup, Azure virtual machines, Azure Security, Enterprise Mobility Suite, Azure Application Portal, Azure Active Directory, Remote App. Install and configure: Amazon Web Services: EC2,S3, Lamda, Glacier, Storage Gateway, Cloud Front, Directory Service, IAM, Elastic File System and many other AWS technologies. Provide high level cloud solutions and then hands on implement those solutions. Integrate Microsoft System Center with Azure and AWS. Create Azure virtual machines in Azure and AWS. Set up domain controllers in Azure and AWS. Design Windows 2003 upgrades for end of life. Create Windows 7, 8 and 10 integrations with Windows 2012 R2. Design Azure and AWS storage solutions. Deploy and configure Azure resources with JSON and PowerShell Template design Show less

Bio-Rad Laboratories
Jul 2017 - Aug 2018IT ManagerLead primary effort to move fortune 500 company to cloud. 16 applications moved from on premise to cloud in 5 months (3 applications make more than 20 million in sales per year). Lead a team of six engineers. Scrum Master for Cloud DEV/OPS Train entire IT organization on Azure and AWS. Hands on Architect for IaaS and PaaS Azure and AWS Architecture. Maintain and support Hybrid Infrastructure. Maintain and support IT compliance and Operations with ITSM. Install and configure Microsoft Intune

Burwood Group
Aug 2018 - Aug 2019Senior ConsultantDesign install and configure Microsoft Azure Solutions for IaaS and PaaS. Hybrid computing expert. Lead Engineer on move to Azure cloud for fortune 500 clients. Train and mentor other engineers in Azure cloud. Hands on implementer for IaaS and PaaS Azure and AWS Architecture. Maintain and support Hybrid Infrastructure for clients. Maintain and support IT compliance and Operations with ITSM. Install and configure Microsoft Intune for fortune 500 clients. Design install and configure Microsoft Intune Solutions. Design install and configure Microsoft Teams and o365. Program Azure Automation to provide update management, and configuration. Integrate Azure with ServiceNow. Show less

Sedgwick
Jul 2019 - Oct 2020Cloud Architect• Design install and configure Microsoft Azure Solutions for IaaS and PaaS• Hybrid computing expert• Lead Engineer on move to Azure cloud for fortune 500 client• Train and mentor other engineers in Azure cloud and responsible for achieving Azure certifications for colleagues• Design and architect Azure Infrastructure, 3rd party devices in Azure, VPN and Express route solutions• Install and configure o365, Directory Sync and Enterprise Mobility• Install and configure: Azure Recovery Manager, Azure backup, Azure virtual machines, Azure Security, Enterprise Mobility Suite, Azure Application Portal, Azure Active Directory, Remote App• Provide high level cloud solutions architecture and governance and then hands on implement those solutions• Integrate Intune with Azure• Create Azure virtual machines in Azure• Set up domain controllers in Azure• Design Azure storage and database solutions• Design containers and opensource solutions in Azure Show less

RSM US LLP
Jul 2020 - Apr 2022Manager - Cloud Services
Acrisure
Apr 2023 - nowLead Cloud Engineer
Licenses & Certifications

MCSA - Azure

Micrsoft MCSA Windows Server 2003
MicrosoftMar 2005
Novell CNE 6.5
NovellFeb 2003
Microsoft MCSE Windows 2000
MicrosoftMar 2002
Cisco CCNA
CiscoDec 2001- View certificate

MCPS: Microsoft Certified Professional
MicrosoftMar 2015 - View certificate

Microsoft Certified: Azure Solutions Architect Expert
MicrosoftJun 2019 - View certificate

Exam 535: Architecting Microsoft Azure Solutions
Microsoft - View certificate

MCSA: Cloud Platform - Certified 2018
Microsoft - View certificate

MS: Implementing Microsoft Azure Infrastructure Solutions
MicrosoftMar 2015
Volunteer Experience
Vouleenteer
Issued by Los Angeles Maritime Institute on Jan 2010
Associated with Paul Hoffman
Languages
- spSpanish
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