Alexa N. Smith

Experience

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  Starbucks

  Apr 2018 - Sept 2018

  Barista

  Provided excellent customer service as a cashier & barista to maximize sales by delivering precise orders according to the requests of loyal customers.

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  Chick-fil-A-Franchise

  Dec 2018 - Aug 2019

  Team Member

  Glorified God by being a faithful steward and providing excellent customer service to guests of the restaurant. Executed precise orders, delivered meals, and exercised the Core 4 of the company.

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  I9 Sports

  Jan 2019 - Jan 2020

  Sports Coach

  As a Sports Coach for I9, I taught kids from 3-12 how to play soccer and basketball. Also, I was a referee for the games that were played.

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  Duke Energy Corporation

  Jun 2020 - Aug 2020

  IT Intern

  I am part of the LIT Carolinas Central Team at Duke Energy. I assist in fixing computer software and hardware so that Duke employees can successfully carry out their jobs.

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  North Carolina Agricultural and Technical State University

  Jan 2021 - Nov 2021

  Aggie Ambassador Tour Guide

  The primary responsibility of Aggie Ambassadors is to ensure all aspects relevant to universityguests are engaging and result in positive experiences. Ambassadors will provide campus toursto individuals, families and groups with an interest in N.C. A&T State University. Theseuniversity representatives will equip prospective students with information necessary to make aninformed decision about attending N.C. A&T State University. There may be other dutiesassigned to assist in accomplishing the mission of the Office of Undergraduate Admissions. Show less

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  Cisco

  May 2021 - Aug 2021

  Cisco Software Engineer Intern

  I helped to sustain hardware and software components of new and sustaining firewall devices within Product Operations. I also contributed to maintaining the coding architecture for the business unit to create efficient code. I developed a timeline to improve the training and onboarding process for new hires in the Test Development team within the business unit.

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  North Carolina Agricultural and Technical State University

  Jan 2022 - May 2022

  Resident Assistant at NC A&T

  The Resident Assistant serves as a student leader to the college residential community. The Resident Assistant strives to create a residence hall environment that promotes positive engagement and mutual respect. Under the supervision of the Residence Hall Director. The Resident Assistant will fulfill the general requirements and responsibilities within this job description and manual.

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  The Walt Disney Company

  May 2022 - Dec 2022

  Digital Experience Intern
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  Black Venture Capital Consortium (BVCC)

  Sept 2022 - Dec 2022

  BVCC UX Design Student Lead

  - Recruit a cohort of students for a specified track and drive student engagement in the course- Provide a sense of community within the cohort by hosting social events and opportunities for students to have business/tech/career-related conversations- Communicate with track leads from the six other cohorts to track progress in the program

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  Apple

  May 2023 - Aug 2023

  User Experience Intern

  - Performed user research and conducted interviews, presenting consolidated findings and insights to stakeholders.- Strategized solutions and designed wireframes for seamless integration of the internal design system and component library webpages- Effectively communicated design proposals to key business stakeholders, resulting in successful implementation into production.

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  Apple

  May 2024 - Aug 2024

  User Experience Researcher
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  Virginia Tech

  Aug 2024 - now

  Graduate Research Assistant