Vipul Redkar

Experience

• 

  Saggezza India Pvt. Ltd

  Feb 2017 - Mar 2018

  Application Support Engineer

  · Supervised the Bank of Baroda Service Branch located at New Delhi, Chennai, and Mumbai· Managed the problems related to Application, Servers Related, and other similar areas, along with and Incidents rising on a daily basis· Executed relevant troubleshooting procedures & sanity testing on Site as well as Functional Testing and UAT (User Acceptance Test)· Handled issues related to users, while keeping a track of application flow to ensure application up and running

• 

  INube

  Jul 2018 - Feb 2020

  Support Engineer

  · Supervised the One Bank One Declaration (OBOD) flow· Managed the activities related to claims along with the policy booking process· Dealt with support tickets and issues centred around production· Developed proficiency in maintenance and data sharing· Took care of the backend operations including Store procedure alteration and query writing· Actively participated in evaluating the issues identified along with offering resolutions for the errors recorded/documented Show less

• 

  Clover Infotech

  Feb 2020 - Feb 2022

  Application Support Engineer (L2)

  · Employed the FinnOne neo 2.0 and lending applications for LMS and LOS· Incorporated NeoCollection for collections and mCollect for mobility collection· Maintained constant communication with respective vendors while catering appropriate solutions to the identified issues and activities· Created notes & initiated RFC for production movement· Actively participated in UAT, Pre-Prod testing, and Deployment· Handled the escalations while delivering the RCA· Oversaw the logs for application and server to keep a track of issues & their relevant resolutions· Took care of the DC and DR activities Show less

• 

  DCB Bank

  Nov 2021 - Jul 2022

  Deputy Manager

  · Managing collection and loan Management applications· Incorporating the FinnOne Neo 2.0 tool for LMS and NeoCollection tool for collection· Supervising the creation of rules related to classification and allocation activities· Dealing with Loan Repayment, Disbursement, and collection receipts centric issues· Partaking in UAT testing and deployment· Developed proficiency in query writing and data sharing

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  GWC | Official

  Jul 2022 - now

  IT Consultant

  Working as IT consultant for PRE sales. Managing Asset Management Solutions application for multiple clients. Gathering the project requirements and Delivering the application are my task.

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  LEDD Technologies

  Jul 2022 - now

  Information Technology Consultant