Juan Cadavid

Experience

• 

  SiboAvance S.A.S

  Sept 2011 - Jun 2019

  - Project management with end customer. Progress feedback for end client and Project leader. - Trainer role in the products provided by SiboAvance (Software management and configuration training for end customers).- Advanced support for end users in payroll systems, access control, visitors, among others. - Technical support at the SQL, MYSQL database level.- Report of issues and QA tester role to check new functions before deploy project to end customers.- Attend calls of every customer that need help or advisory about SaaS platform.- Installations and configurations of every project assigned to me. Record every task and management the project up to delivery satisfactory to the customers. - Find technical and quick solutions for users. Show less

  • Project Coordinator

    Aug 2016 - Jun 2019

  • Technical support and projects analyst

    Sept 2011 - Aug 2016
• 

  ZKTeco

  Jun 2019 - Aug 2023

  Product Manager

  Implementation of SaaS and On-Premise Solutions:Developed and executed strategies for introducing SaaS and on-premise time and attendance solutions, as well as access control systems, into the local market.Marketing and Training Support:Prepared advertising, audiovisual, and support materials for ZKTeco brand training, enhancing brand visibility and customer engagement.Organized and conducted webinars, YouTube Live sessions, and participated in fairs, events, and roadshows to promote products and engage with customers.Product Management and Development:Regularly analyzed market demands and communicated with headquarters to introduce new requirements in upcoming software releases.Created comprehensive user stories based on customer requests to guide product development.Managed the product roadmap and maintained frequent communication with the development team in China to ensure alignment on software projects.Quality Assurance:Served as a QA tester to evaluate new software functionalities and ensure product quality before release.Business Development:Contributed to the development of new business models for time and attendance solutions, driving innovation and market relevance.Managed the marketing plan for the T&A solution, boosting product awareness and sales.Increased sales of licenses and SaaS platforms by developing and implementing effective sales strategies.Customer and Market Engagement:Supported fairs, events, and roadshows, utilizing webinars and YouTube Live sessions to promote products and engage with the customer base. Show less

• 

  IQor

  Jan 2024 - now

  Product Manager

  Product Manager at iQorKey Responsibilities:Agile Ceremonies & Leadership:- Participate in all Agile ceremonies, including Sprint Planning, Backlog Refinement, and Retrospective.- Lead Retrospective meetings, ensuring continuous improvement and team alignment.- Facilitate daily stand-ups and Agile meetings in the absence of the Product Director.Reporting & Metrics:- Design and generate comprehensive reports and metrics in Power BI to track project progress and performance.- Create detailed Azure reports for reviewing features, backlog items, and user stories.Product Lifecycle Support:- Support the Product Department in all aspects of the product lifecycle, with a focus on Agile methodologies.- Assist Product Leaders in creating and defining functionalities by providing insights and ideas based on experience.Roadmaps & Effort Matrices:- Design and maintain product roadmaps and effort matrices, ensuring strategic alignment and resource optimization.Documentation & Workflow Design:- Lead the documentation process for product teams, ensuring clear and comprehensive product information.- Design workflows and product diagrams using tools like Miro and Microsoft Visio. Show less