Peter Nowak

Experience

• 

  Rapport Guest Services

  Sept 2011 - Sept 2013

  Client Support Services Assistant (Rapport / KPMG UK Canary Wharf)

  Rapport Client Support Services Team provide Front Desk / Venue Management services for KPMG UK Canary Wharf, responsible for ensuring a high level of customer service to all users of the building (KPMG staff, Overseas visitors, Facilities etc.), leading on health and safety team members training and ensuring smooth management of the internal meeting rooms booking system.

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  TJX Europe

  Oct 2013 - Oct 2021

  - Implement TJX Europe’s Merchandise Compliance strategy and develop effective policies, standards and guidance - Support the business in the effective delivery of an internal Trading Standards service and the management of enforcement challenges- Build and maintain excellent relationships with a wide range of internal and external stakeholders, across TJX Europe, USA, Canada and Australia, in order to improve compliance and facilitate solutions. - Maintain an up-to-date knowledge of relevant UK and EU legislation, standards and best practice in order to be a subject matter expert on Trading Standards matters. - Identify and research changes to legislation, standards and best practice, assess the potential impact on the business and work with internal stakeholders to implement suitable solutions. - Provide specialist advice and support to a wide range of internal stakeholders to ensure products are supplied in accordance with TJX standards. - Review product samples and labelling to ensure they comply with relevant legislations and TJX standards. - Review technical documentation including test reports, safety assessments and Declarations of Conformity - Partner with buying teams to support the growth of the business and explore new opportunities whilst ensuring products comply with TJX standards. - Develop training materials and deliver compliance training to a range of internal stakeholders. - Investigate safety complaints in partnership with internal and external stakeholders and recommend an appropriate course of action. - Conduct risk assessments in relation to non-compliant and unsafe products and provide specialist advice to the Merchandise Compliance Manager and Product Recall Group. - Support the business to take corrective action in relation to unsafe and non-compliant products, including recalls, withdrawals, product testing and notifying authorities. - Build effective relationships with regulators across Europe. Show less - Examining and assessing corporate risk across TK Maxx and Homesense stores in the UK- Measuring compliance by ensuring all aspects of the audit are covered - Checking store best practices in line with legal and corporate standards in an independent, consistent and objective manner whilst understanding the potential impact of non-compliance on the business- Upskilling on the relevant European legislations to keep abreast of the latest auditing trends- Effectively communicating with Business Partners and Store Managers to improve risk awareness and support corrective action process- Building networks with other key functions in TJX Europe by understanding their responsibilities and impact on operational standards in TK Maxx / Homesense stores as well as E-Commerce department- Providing constructive data analysis, trends and feedback to Store Management by sharing compliance relevant stories and scenarios- Maintaining confidentiality of personal information in line with the General Data Protection Regulation (GDPR) Show less - Provide coordination support for key risk business areas and prioritise workload (Trading Standards, Insurance, Health & Safety).- Responsible for the organisational management of departmental information & datastorage and ensuring all risk management information is up to date and accurate.- Coordinate and prioritise administration ensuring timelines and deadlines are met.- Ensure efficient collation and administration of risk management data and provideperiod end reporting.- Act as liaison with relevant external bodies such as Insurers, Environmental Health,Trading Standards and Fire Authorities and coordinate and/or escalate outcomes asrequired.- Develop and deliver professional general office administrative service: including purchase ordering, workflow and expenses, holiday rota, equipment procurement, stationary orders etc. Show less - Manage Risk Administration workload and provide general administration service including filtering telephone calls, dealing with queries, and filing, photocopying and dealing with correspondence. - Ensure a high standard of contact service for all Europe businesses is provided at all times.- Ensure that Risk Administration provide a first point of contact service for allcommunication relating to the Risk Function to include; Home Office, Health and Safetyand Audit Management- In consultation with Risk Management, issue relevant communication to internal andexternal business partners, such as product recalls, ‘stop presses’, reporting of accidentsand Riddor reporting. Show less

  • Merchandise Compliance Business Partner

    Sept 2017 - Oct 2021

  • Risk Auditor

    May 2016 - Aug 2017

  • Risk Management Coordinator

    Dec 2014 - Apr 2016

  • Risk Management Administrator

    Oct 2013 - Nov 2014
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  TikTok

  Oct 2021 - Jan 2023

  Product Risk Management Strategy Ops, Ecommerce Governance
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  JLR

  Jan 2023 - now

  Indirect Procurement Communications & Compliance Specialist