Seth Forson

Experience

• 

  Telecel Ghana

  Mar 2016 - now

  Have great listening skills, being able to quickly identify clients pain points. Taking proactive and creative approaches to attend to clients needs..Part of the first batch of relationship managers tasked to manage Vodafone Ghana's Ultra High Value Customers.. Maintain engagement with assigned UHVC customers to ensure increased retention and low churn of the base.· Educate assigned customers on entire UHVC proposition (UHVC offer and customer experience)· Engage and reward UHVCs · Assist with the execution of premium and exclusive events targeted at UHVCs.· Pay courtesy calls (visits) on UHVCs in the bid to increase retention on the network. Show less

  • Device Operations Manager

    Dec 2024 - now

  • Device Go To Market (GTM) Analyst

    Sept 2021 - Dec 2024

  • UHVC Relationship Manager

    Jul 2017 - Nov 2022

  • Business development manager - vodafone business solutions

    Mar 2016 - Jul 2017