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Alexander Peters

Alexander Peters

Customer Service Specialist

Followers of Alexander Peters47 followers
location of Alexander PetersRochester, New York, United States

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  • Timeline

  • About me

    Cybersecurity Risk Management and Software Engineering at Rochester Institute of Technology

  • Education

    • Illinois Institute of Technology

      2020 - 2021
      Bachelor of Science - BS Artificial Intelligence

      Activities and Societies: Overwatch, Valorant, and Rainbow 6: Siege player for IIT Esports; Junior Hawks program

    • Rochester Institute of Technology

      2021 - 2024
      Bachelor of Science - BS Arts and Sciences

      Activities and Societies: Manager of RIT Esports Overwatch

  • Experience

    • Vacation Pontoon Rental

      Jun 2020 - now
      Customer Service Specialist

      Improved the way in which customer information was collected and organized using Google AppScripts, as well as utilized Google Sheets to improve communication and scheduling between employees. Worked directly with customers through phone, email, and text.

    • The Embassy Theatre

      Jul 2020 - Jul 2020
      Technology Intern

      Technology Intern for the SCORE! summer program at the Embassy Theatre. Helped students use technology to create musical pieces using GarageBand and Ableton Live, create digital backdrops for their show using the Adobe CC Suite, and other miscellaneous parts that ultimately came together to form a full performance. Used Adobe Illustrator to vectorize the theatre company logo and create a t-shirt design.

    • Great Lakes Gaming

      Jun 2022 - now
      Lounge Associate

  • Licenses & Certifications

  • Volunteer Experience

    • Technical Mentor

      Issued by Embassy Theatre on Jul 2016
      Embassy TheatreAssociated with Alexander Peters