
Shinal Perera

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About me
Retention Specialist (MBA, ACIM, BBA)
Education

Northwood University
2016 - 2019Bachelor of Business Administration (BBA) International Business, Management and Marketing 3.23/4.0Activities and Societies: Business Club President, Sports Director for Rotract Club of ANC

CIM | The Chartered Institute of Marketing
2020 - 2020ACIM Marketing Level 7
University of West London
2021 - 2022Master of Business Administration - MBA Business Administration and Management, General Distinction
Experience

Unilever
Apr 2019 - Apr 2020• Developed insights on brand activations and briefed promoters while assessing performance against KPIs in Modern Trade (MT) and General Trade (GT) outlets • Developed digital assets as per the Omni-Channel strategy for Daraz and UStore which is implemented as a guideline across brands within the company • Identified cohorts to accurately design monthly social media content to gain better target market research and convert them into sales • Handled Town-storming and Door to Door activations in key regions to create brand awareness and encourage repeat purchases from existing customers • Executed consumer promotions to capitalize on seasonal demands and drive incremental sales across MT and GT Outlets • Coordinated & communicated with digital agencies to create, deploy, and optimize brand campaigns • Worked with specialized company systems such as Project Portfolio Management, Business Spend Management, and Artwork Management System Show less Innovation Project 01 & Project 02Led the launch of Bulk Pack for the B2B segment, as well as theestablishment of a new venture with a third-party app-based company.• Executed market research for project-specific industriesDeveloped an understanding of processes related to new businessSKUs and RTM Models in order to partner with external companies• Analyzed and evaluated financial aspects to develop a business case• Presented monthly project reviews to Category Director and DepartmentHeads for project progression• Developed marketing plans and material for each project Show less
Brand Assistant
Jan 2020 - Apr 2020Marketing Trainee
Apr 2019 - Jan 2020

EMarketingEye
Sept 2020 - Jan 2021Social Media Specialist• Built and executed social media management and advertising strategies through research, benchmarking, messaging, and client audience identification.• Executed Social Media Advertising Campaigns (Likes and Reach) and measured the success of each campaign• Scheduled monthly posting plans and coordinated with designers to ensure brand guidelines are met with the assistance of social media marketing tools such as Sprout Social. • Created and maintained clients' social media pages and profiles • Researched and maintained a log of the latest social media best practices and technologies Show less

Confidential
May 2022 - Jan 2025•Designed and executed a comprehensive digital marketing strategy to drive user acquisition, engagement, and retention for a virtual drive-thru application.•Developed data-driven growth initiatives, optimizing conversion funnels and leveraging customer insights to enhance user experience and lifetime value.•Led performance marketing efforts, strategically allocating budgets across paid social and programmatic advertising to maximize ROI and brand visibility.•Established and refined CRM and lifecycle marketing strategies, integrating personalized email, push notifications, and in-app messaging to boost customer retention.•Defined the brand positioning and go-to-market strategy, ensuring alignment with evolving consumer behavior and industry trends.•Collaborated cross-functionally with product and engineering teams to implement marketing-led app enhancements based on data-driven user insights.•Spearheaded strategic partnerships and influencer collaborations to expand market reach and accelerate adoption.•Implemented a robust analytics and measurement framework, defining KPIs and leveraging marketing intelligence to drive optimization and decision-making. Show less • Planning and implementing the overall digital marketing strategy for all GCC operations• Training the team members to stay up to date with the latest technology and best practices• Developing and measuring various digital marketing channels against ROI and KPIs• Preparing and managing the digital marketing budget quarterly; overseeing all the company's social media accounts• Suggesting solutions based on market trends and competitor audits• Implementing new and creative growth strategies; planning, executing, and measuring experiments and conversion tests• Utilizing the strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points; designing, building, and maintaining a social media presence• Executing B2B / B2C online and offline campaigns that deliver a significant improvement in sales• Liaising with direct regional teams for Snapchat and TikTok to optimize campaigns and increase conversion rates• Benchmarking current performance and setting improved sales targets and KPIs • Pinpointing shortfalls in current PPC campaigns and taking remedial action to close gaps Show less
Digital Marketing Lead
Apr 2023 - Jan 2025Social Media Marketing Specialist
May 2022 - Apr 2023

Laverne Group | مجموعة لافيرن
Dec 2024 - nowRetention Specialist
Licenses & Certifications
- View certificate

The Digital Customer Experience
CIM | The Chartered Institute of MarketingMar 2021 - View certificate

Corporate Digital Communications
CIM | The Chartered Institute of MarketingNov 2020 - View certificate

Creating Entrepreneurial Change
CIM | The Chartered Institute of MarketingNov 2020 - View certificate

Global Marketing Decisions
CIM | The Chartered Institute of MarketingNov 2020 - View certificate

Accounting Analytics
CourseraSept 2019 - View certificate

People Analytics
CourseraNov 2018 - View certificate

Operations Analytics
CourseraOct 2018 - View certificate

Customer Analytics
CourseraSept 2018 - View certificate

CIM ACIM Member
CIM | The Chartered Institute of MarketingMar 2021 - View certificate

CIM ACIM Member
CIM | The Chartered Institute of MarketingMar 2021
Languages
- enEnglish
- siSinhala
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