Louise Richardson

Experience

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  Fraser Williams Pharma Systems

  Jul 1997 - Feb 1999

  Lead Programmer

  Developed Business Objects reports for clinical trials system. Started as Trainee Analyst Programmer after university and attained promotions to Programmer and Lead Programmer roles.

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  University of Birmingham

  Feb 1999 - Dec 2000

  Analyst Developer

  Analysed and developed changes to the Student Records system using Oracle Forms and Reports.

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  E.ON IT UK Limited

  Dec 2000 - Nov 2018

  Senior Business Analyst

  Progressed through a variety of roles including Developer and IT Relationship Manager at Powergen before moving into the Business Analysis area around the time of the E.ON takeover. Over 13 years as Senior Business Analyst, I delivered process and requirements analysis on many projects across B2B Change and Finance Programmes, specialising in Agile methods (value based requirements gathering for project shaping and initiation followed by Scrum for delivery by in-house teams). For the last 5 years, I managed a small team of Business Analysts. For 2 years, I also engaged as Agile coach and trainer. Show less

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  E.ON UK

  Nov 2018 - now

  Software Product Manager (within Digital Technology UK team) for the Metering Asset Management and Energy Industry domains, delivering IT change and run activities for the Smart Field Connections area, co-managing an £8m budget and all incoming IT demand for my allocated domains. Responsible for creating the Product Roadmap for each domain, identifying dependencies and shaping larger items raised quarterly by the Product Owner and ensuring appropriate prioritisation to deliver business benefits/outcomes, integrating with the architectural runway, then managing delivery by the appropriate Scrum pod (outsourced delivery) or third party, working in a DevOps delivery model and using elements of SaFE. I work collaboratively with business Product Owners and SMEs, Solution Architects, Enterprise Architects and 3rd party suppliers/outsource partners to understand business problems, external product roadmaps (MS Dynamics, Wheatley Software Solutions) and technology capabilities ensuring that business value is identified, clearly understood and the right IT changes are delivered in a timely and efficient manner. Show less Identifying and defining the high level scope for new capabilities required within the business architecture and then initiating IT changes that deliver value and align to business and architectural strategy, working with outsourced delivery partners and suppliers. Responsible for directing and monitoring all business analysis activity for assigned portfolio. Worked mainly on Smart Metering Programme which was run using agile methodologies including Scrum. I was responsible for allocation of £3.4m of spend for 2021, completing the high level shaping activity. In 2022, I was seconded to the Minerva Programme, a £6m transformation using MS Dynamics 365 to deliver new systems for Smart Metering field operations. I was responsible for overseeing all business analysis activity for the Field, Asset and Industry Platform workstreams (procuring and implementing new MOP/MAM and MAP systems from Wheatley and integrating these with MS Dynamics Field app and asset datastore). Show less

  • Software Product Manager

    Nov 2022 - now

  • Senior Business Solution Analyst

    Nov 2018 - Nov 2022