Glenn Chamberland , LSSGB

Glenn Chamberland , LSSGB

Operations Manager

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location of Glenn Chamberland , LSSGBGreater Hartford

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  • Timeline

  • About me

    Fleet Operations Manager AAA Club Alliance

  • Education

    • National real-estate Institute

      -
      Real-estate licence
    • Berlin High School

      1985 - 1989
      Diploma Automobile/Automotive Mechanics Technology/Technician
    • Villanova University

      2017 - 2017
      Lean Six Sigma BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
    • Porter and Chester Institute

      -
      Automobile/Automotive Mechanics Technology/Technician
    • Villanova University

      2017 - 2017
      Six Sigma Green Belt BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
  • Experience

    • Capitol Recycling of Connecticut

      Feb 2003 - Jan 2007
      Operations Manager

      50 employee/9,000 tons per month 6-day, 2-shift, fiber recycling operationwith a 70-vehicle fleet. Responsibilities include:Maintenance of productivity standards and quality of outgoing productOperating so as to optimize customer satisfactionMonitoring of all vehicle operations including compliance with governmental regulationsHuman Resources including employee training, safety, motivation, and insuranceFleet operations and maintenance including route schedulingInventory control and purchasingMonitoring profit and loss statements (with Controller) to meet or exceed budgetMaintenance and selection of all equipment/vehicles Show less

    • Midas Auto Service Experts

      Jan 2007 - Jan 2011
      Store Manger

      Responsible to run and maintain a million dollar a year storeIncreased sales by 25% by giving excellent customer service Inventory control, bank deposits, followed close attention to P&L'sFollowed strict warranty guidelines for warranty workFleet management

    • Pep Boys

      Jan 2011 - May 2015
      General Manager

      Responsible to hire/train/maintain corporate structure for 30+ employeesWork with local & national fleet companies to ensure their vehicles are well maintained and safe for the road. Comply with any state DOT regulations.Quickly promoted to General Manager due to excellent track record in management, sales and profitIncreased sales by 30% by gaining customer retention, motivating and creating a great work atmosphereReceived store of the year award for best profit, compliance, and no injury claims Show less

    • AAA ROADSIDE ASSISTANCE

      May 2015 - now

      Responsible for 100 + drivers, 5 supervisors, and 70+ fleet P&L's, purchasing, budgets, fleet maintenance and operations Member satisfaction/relations

      • Fleet Manager

        May 2015 - now
      • Fleet Manager

        May 2015 - now
  • Licenses & Certifications

    • Catalytic Technician

    • CDL-B

    • Hybrid Electric Basics

    • Michelin/Bridgestone Pro Cert

    • Propane Fueling Trainer

    • Snap-On Diagnostics

    • State of CT OSHA

    • Lean Six Sigma

      Villanova University
    • Six Sigma Green Belt

      Villanova University