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Manish Kumar

Manish Kumar

Desktop Support Engineer

Followers of Manish Kumar898 followers
location of Manish KumarGurgaon, Haryana, India

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  • Timeline

  • About me

    Senior Information Technology Manager at Midland Credit Management, an Encore Capital Group Company

  • Education

    • Kanpur University, India

      2006 - 2009
      B.Com Accounting and Business/Management

      Distance Learning

    • University of Allahabad

      2005 - 2006
      10+2 Physics, Chemistry, Maths

    • Swami Vivekananda Subharti University, Meerut

      2020 - 2022
      Master of Computer Applications - Msc (CA) Computer Application

      Distance Learning

    • University of Allahabad

      2003 - 2004
      10th Mathematics

  • Experience

    • DFM Foods Limited

      Jun 2008 - Dec 2009
      Desktop Support Engineer

    • Pinncale.com

      Jun 2010 - Nov 2012
      IT Support Engineer

    • Sysnet Global Solutions

      Dec 2012 - Jun 2015
      Desktop Engineer

    • Incedo Inc.

      Jul 2015 - May 2016
      Engineer - Desktop Support

    • Microland Limited

      Sept 2016 - Jul 2018
      Technical Specialist

    • Decision Resources Group, part of Clarivate

      Jul 2018 - Oct 2021

      • Associate Manager - IT Operations (APAC)

        Apr 2020 - Oct 2021

      • Team Lead - IT Operations (APAC Region)

        Jul 2018 - Mar 2020

    • Midland Credit Management, an Encore Capital Group Company

      Nov 2021 - now

      • Senior Information Technology Manager

        Feb 2024 - now

      • Manager - Information Technology

        Nov 2021 - Feb 2024

  • Licenses & Certifications

    • Cert Prep: MCSA Windows 10

      LinkedIn
      Jul 2018
      View certificate certificate

    • Dell Client Foundation 2021

      Dell Technologies
      Jul 2021

    • Microsoft Teams Essential Training

      LinkedIn
      Jul 2018
      View certificate certificate

    • Microsoft Certified IT Professional

      Microsoft
      Jan 2008

    • Transitioning from Technical Professional to Manager

      LinkedIn
      Aug 2018
      View certificate certificate

    • AWS Cloud Computing

      Cognixia
      Aug 2019

    • ITIL Foundation (2011)

      PeopleCert
      Apr 2019

    • Windows 10: Administration

      LinkedIn
      Jul 2018
      View certificate certificate

  • Honors & Awards

    • Awarded to Manish Kumar
      President Award Ryan Bell Mar 2023
    • Awarded to Manish Kumar
      Team Award - Mar 2023
    • Awarded to Manish Kumar
      Spike the Ball Ryan Bell Aug 2022 Q1 Global Awards for Best PerformanceReceived Multiple Gold, Silver and Bronze Award
    • Awarded to Manish Kumar
      Team Award - Jan 2021 Q4 Team Award for excellent IT Support during WFH
    • Awarded to Manish Kumar
      Spot Award - Sep 2019 Spot Award in both Quarter 2019
    • Awarded to Manish Kumar
      Team Award - Sep 2019 Team Award for successful office move, with zero escalation from IT team end.
    • Awarded to Manish Kumar
      Service Hero Process And Quality Team Microland Feb 2018 Received Client appreciation from Client Project Manager to complete Windows 10 Deployment Successfully.
    • Awarded to Manish Kumar
      Service Champion Process And Quality Team Microland Nov 2017 Senior Manager from Client Site Appreciate - Manish has been always best Solution provider to the problem raised.
    • Awarded to Manish Kumar
      Star Performance - Quarterly Mr. Ambrish R B from Microland and Client (Cliffordchance) Feb 2017 Message from Mr. Ambrish R BI take this opportunity to thank you, for your rigorous hard work, commitment and dedication towards keeping Microland flag fly high.
    • Awarded to Manish Kumar
      Best Engineer Award for 2014 Mr. Manish Mehta & Mr.Gagan from HP Nov 2014