Libby Mason-King

Experience

• 

  BLUELINE TAXIS (HARROGATE) (1981) LIMITED

  Jun 2012 - Nov 2017

  Telephone Operator

  -Dealing with customer enquiries and complaints-Working apart of a team in and out of busy periods.-Operate a telephone system as well as a taxi car system.-Answer all calls promptly and professionally, ensuring all calls reach their correct destination.

• 

  Morrisons

  Dec 2017 - Nov 2018

  Customer Assistant

  -Operating the till and confidently and accurately handing payments both in cash and card transitions-Maintaining the tidiness and cleanliness of the shop floor and Check Out areas-Proactively approaching customers and asking if they need help when on shop floor as well as on the Check Out

• 

  FinancialForce

  Nov 2018 - now

  • Customer Success Manager, Portfolio

    Jul 2021 - now

  • Associate Support Analyst

    Feb 2021 - Jul 2021

  • Onboarding Specialist

    Nov 2018 - Feb 2021
• 

  Certinia

  May 2023 - now

  Customer Success Manager, Portfolio