Melvin Pabon

Experience

• 

  Michaels Stores, Inc.

  Jul 2010 - Apr 2012

  Merchandise Stock & Sales Associate

  Executed tasks for receiving, stocking and merchandise presentationCash handling/ cashier experience

• 

  SEPHORA

  Apr 2012 - Aug 2018

  Assists the Store Manager with client service, sales, productivity, and operational functionsEnsures adherence to company’s policies and culture while ensuring maximum profitability and compliance with company’s objectivesProvides effective team coaching both in the moment and during quarterly and yearly reviewsMaintains presentation standards; assigns tasks to team members to maintain maximum productivity during down timeSole manager during overnight period at flagship location and promoted from Stock/ Recovery Associate position Show less

  • Operation Supervisor

    Mar 2014 - Aug 2018

  • Stock/Recovery Associate

    Apr 2012 - Mar 2014
• 

  The Shop at NBC Studios

  Aug 2018 - May 2021

  Customer Service Supervisor

  • Reported and evaluated business results across the management team and sales corporate team• Reviewed hourly KPI performance and optimized accordingly by creating tailored team action plans• Assisted in developing communication for deliverables in senior management meetings• Provided financial planning and analysis support for new initiatives and ad hoc projects

• 

  CO•OP

  Dec 2018 - Jun 2019

  Digital Marketing Apprentice

  • Developed knowledge of digital marketing disciplines and practices: Paid Search, Organic Search, Paid Social and Analytics• Collaborated with fellow apprentices to build a greater understanding of various digital metrics to inform decision making • Utilized excel functions: V-lookup and pivot tables to organize large data sets• Completed a 4-week client project, focusing on data analytics for a Paid Social client