AMITESH KUMAR

Experience

• 

  Madhya Pradesh Power Transmission Company Limited

  Jun 2018 - Jul 2018

  Engineer Traine

  Internship

• 

  BYJU'S

  Jul 2019 - Dec 2023

  -Led nationwide AGM operations, consistently maintaining top 5% profitability ranking and highest WRPS (Weighted Revenue Per Sale) among peers-Partnered with Training & Audit teams to standardize best practices, resulting in reduced compliance violations and enhanced customer satisfaction metrics-Optimized sales operations by developing cost-efficient strategies and increasing marginal profit margins despite resource constraints-Designed and implemented performance-based incentive programs for Associates and Managers, driving team motivation and performance-Contributed to vertical expansion planning and execution, establishing new revenue streams through strategic market analysis-Created comprehensive data-driven performance scorecards to track and improve team effectivenessDeveloped targeted capability building programs, ensuring continuous professional growth across all organizational levels-Established clear career progression paths, leading to improved talent retention and development-Implemented actionable feedback mechanisms and improvement tracking systems-Successfully maintained healthy attrition rates while driving continuous performance improvements across all organizational levels Show less -Successfully led rapid team expansion from 100 to 198 Inside Sales associates within 6 months, while maintaining exceptional performance metrics with average WRPS (Weekly Revenue Per Salesperson) of INR 80,000-Pioneered and implemented a comprehensive revenue generation model focusing on Renewals, Upgrades, and Cross-selling, transforming it into BYJU'S Exam Prep's most profitable business segment-Consistently ranked among top 3 Senior Managers nationwide for incentive earnings, demonstrating sustained sales excellence and leadership capabilities-Designed and executed end-to-end sales solutions including innovative practices like manager co-conduction and co-calling, significantly improving team efficiency and conversion rates-Established streamlined operational frameworks that aligned with corporate growth objectives, resulting in scalable and sustainable business practices Show less - Leading a team comprised of 10 skilled managers and 90 dedicated associates, resulting in a monthly revenue generation of 5 Crores per month.- Achieved the highest WRPS consistently across India over the past 6 months at the Assistant Senior Manager level.- Collaborated closely with the strategy team to execute various special campaigns, including BNAT,RTTC, Live chat and pre-sales by leveraging effective people management techniques, resulting in substantial revenue growth- Maintained a remarkable refund percentage of only 8%, surpassing thenational average of 24%. Show less

  • Assistant General Manager

    Sept 2023 - Dec 2023

  • Senior Manager

    Oct 2022 - Aug 2023

  • Associate Senior Manager

    Sept 2021 - Oct 2022

  • Business Development Manager

    Aug 2020 - Sept 2021

  • Business Development Executive

    Jul 2019 - Aug 2020
• 

  Ola Electric

  Jan 2024 - now

  Senior Manager

  ● Managing 4 Area Service Manager, 29 Service Managers and a team of 300 people across UP & Bangalore.● Led UP to become the #1 performing region in Pan India within 3 months.● Achieved record open day of 0.5 and 0.6 TAT across all centers, setting a company-wide benchmark.● Recognized as the Youngest and Best RM for outstanding leadership and performance.● Earned ₹1.5 lakh incentive for driving UP to the top region in Pan India.● Managed 8 service centers in Bangalore, leading a team of 5 Service Managers and 50Service Coordinators.● Drove operational efficiency, with 3 out of 8 service centers ranking in the top 10 PanIndia.● Led two low performing Service Centers to win the Best Service Center Award in 2024. Show less