
Santosh Kumar Chitturu
Sr. Executive

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Skills
Pre salesCrmBusiness developmentManagementAccount managementLead generationBusiness intelligenceSales operationsTeam managementTalent acquisitionNew business developmentMarket researchRecruitingCross functional team leadershipCloud computingProduct marketingCampaign managementLeadershipBusiness alliancesTeam leadershipCompetitive analysisCustomer relationship managementPartner managementSales and marketing alignmentInside salesMarketing researchPeople managementChange leadershipBuilding alliancesInbound lead generationSales enablementAbout me
13 years of versatile experience in Robotics Process Automation, CRM Implementation & Marketing Automation Tools. 10+ Years of experience in handling large teams and driving end to end project management. Has been providing leadership and direction for the current company on the Technology Initiatives and support related to Market Development (MD). Visionary in exploring new technologies, provide Innovation to help team achieve operational excellence. Currently functioning as Technology Lead – Market Development (MD) with Deloitte. SalesForce Developer (DEV 401) Certified & SalesForce Administrator (ADM 201) certified. Automation Anywhere Advanced RPA Certified. 3 Years of experience on Robotic Process Automation(RPA) in Automation Anywhere & UIPath Strong experience in software delivery using Agile methodology Experience in scripting languages like VBA, PowerShell, JavaScript, CSS etc. Pursuing PMP Certification.
Education

Aurora Degree College, Hyderabad
1999 - 2002B.Sc(Comp) MPCs
Indian Institute of Management Ahmedabad
2023 - 2023Leadership and Change Management Organizational Leadership
Osmania University
2002 - 2004MBA Marketing & Finance
Experience

Infomedia India Limited
Nov 2004 - Jun 2006Sr. ExecutiveI was responsible for opening and managing advertisement sales in Hyderabad for Infomedia India Limited(Tata Yellow Pages) Responsible for Space Selling in Business Directory Division in Hyderabad Market. Topped Hyderabad branch of Infomedia India Ltd. and also got an award for showing a record business growth for the Business Directory Division. Focused mainly on getting New Customers for the company. Improve business and retain existing customers. Generation of inquiries by creation of our own database. Sending quotations for customer inquiries. Negotiation with customer and finalizing order. Focusing on Revenue Incremental Policy for Existing Customers. Show less

YASH Technologies
Jul 2006 - Jun 2010Dy. Manager Business Development Taking care of complete Inside Sales & Market Research team across all regions i.e. US, Europe, APAC and India. Handling a team of 15 resources which includes BDE’s and Team Leads. Also responsible for Recruitment, Induction, Training, mentoring and assigning territories for new joinees. Responsible for Sales Planning, Development of Strategies & implementation. Instrumental in handling campaigns and successfully executing it. Implementing marketing strategies to make sure campaigns are successful. Responsible for heading the Product Sales division i.e. SyncEx (Portal Product) for Yash. Active usage of SALESFORCE automation tool for Leads Tracking, Follow-Ups, Report Generation etc. Driving early stages of Sales Cycle and ensure well qualified first meeting, presentation, and appointments with potential clients. Identifying Clients with IT initiatives across ERP systems (SAP, Oracle), E-Business tools, BI/reporting tools (BO, Cognos, Actuate), ECM tools(Interwoven, Documentum) and Databases in US and talking to people at various levels in IT dept (CIO’s, IT Head, Directors, IT manager etc.). Responsible for also creating database through extensive Market Research within specific industry Show less

Tech Mahindra
Jun 2010 - May 2011Manager - Media & EntertainmentAccomplishments: Successful in improving Marketing & BD business processes by integrating CRM with different stages of prospecting, nurturing and campaign execution for Media & Entertainment. Job Profile: Account Based Demand Generation for strategic accounts for Media & Entertainment vertical for UK/Ireland Market. Salesforce CRM support for Internal Team. Work closely with Account Executives to understand account based requirements and create messaging around it. Oversee the performance of the Demand Generation Team Responsible for strategic 25 accounts of Mahindra Satyam in M&E Vertical. Responsible for Sales Planning, Implementation of Marketing Strategies. Creation of Account Plans, Strategies & account mapping. Worked with offshore Pre-Sales & delivery in order to make sure right value proposition and assets are created for the strategic accounts which is been focused. Show less

Apps Associates
Jun 2011 - Jun 2015Sr. Manager - Marketing & TechnologiesAccomplishments: Successful in implementing Marketing Automation tools, SalesForce CRM Implementation and visualizations right from scratch. Enabling marketing through tools and technologies thus making it as revenue center.Role: Experienced working on Marketing Automation Tools i.e. HubSpot, Marketo & Eloqua and CRM tools i.e. SalesForce, Oracle CRM on Demand. Creation of Marketing Analytics from CRM, MIS Reporting, Website Analytics and Email Marketing Tools. Has been handling the internal development and administration of SalesForce CRM for Apps Associates. Enable the team to support marketing leads through lead nurturing models in Marketing Automation Tools. Handling cross-functional teams i.e. CRM, Marketing & Research. Partner with regional sales teams to enable them provide entire customer engagement thus creating DataWarehouse for Marketing Data, Digital Data, Social Data & Opportunities. High exposure level to Social Media API’s (Twitter, Facebook, LinkedIn etc) Show less

Deloitte
Jun 2015 - nowExecutive Manager - Technology CoE
Jan 2022 - nowManager - Technology CoE
Sept 2018 - Dec 2021Assistant Manager - Operations Data and Technology
Jun 2015 - Aug 2018
Licenses & Certifications

Competitive Strategy
Ludwig-Maximilians-Universität München (LMU)Jun 2014
Automation Anywhere Certified Advanced RPA Professional
Automation AnywhereFeb 2017
AWS Business Professional Accreditation
Amazon Web ServicesAug 2013
Oracle Business Intelligence Presales Specialist
OracleJan 2013
Salesforce.com Certified Administrator (ADM 201)
SalesforceJan 2015- View certificate

Salesforce.com Certified Force.com Developer (DEV 401)
SalesforceSept 2014
Languages
- enEnglish
- hiHindi
- teTelugu
- beBengali
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