Bertan Demirci

Experience

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  Panda Software

  Feb 2004 - Oct 2004

  IT Specialist

  I had to work with Panda Software Turkey to provide telephone or on-site technical support to all Panda Software customers and to manage the central IT system. At the same time, it was my primary duty to provide on-site installation and configuration support for the new corporate Panda Software customers. Apart from that I have been in the following duties;- Installation and configuration of all Windows servers are managed and managed.- Resolving problems by supporting users with the installation and configuration of end-user computers and errors caused by them.- Planning and execution of a project to upgrade Exchange and servers in the Center to Windows Server 2003 from Windows Server 2000. Show less

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  Hyundai Assan

  Nov 2004 - Mar 2009

  IT Specialist

  HMC (Hyundai Motor Company) Turkey company Hyundai Assan I have worked in the General Directorate of Turkey with the entire Turkish dealer network regarding the management of the entire IT system in the Kocaeli factory and the General Directorate. What I did and did what I was responsible for was;- Execution of the project opened for passing all of Turkey's dealer network to the VPN infrastructure, correction of the resulting errors by working with the relevant companies, establishment of new incoming updates in the system and management of the entire VPN network by interfering with the error- Installation and configuration of the Microsoft CRM system.- Training of CRM and DAS (Dealer Automation Program) systems to all dealers' employees- Installation, configuration and management of all Windows servers- Manage all security related devices (Checkpoint, Microsoft ISA Server, I-Bekci)- Management of the whole network system (LAN, WAN, Voice). Switch and Router installation and configuration.- Resolving problems by supporting users with the installation and configuration of end-user computers and errors caused by them.- Installation, configuration and management of all AD and Exchange mail systems. At the same time ensuring that the necessary updates are performed and that the system provides 24/7 uninterrupted service. Show less

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  IBTECH ULUSLARARASI BİLİŞİM VE İLETİŞİM TEKNOLOJİLERİ

  Mar 2009 - May 2011

  Senior Engineer

  In IBTECH A.Ş., the technology company of Finansbank, credit card system management department's primary task was to enable the credit card system to serve as 7/24. Apart from that, I have been involved in the following important and critical projects and projects;- Execution of the opened program for the automatic loading and activation of credit card applications with a system called QMS- Management of relations with Banksoft company where credit card software is written, giving feedback for the development of applications, contributing to making innovations and making the innovations made to be conformed to the system- Managing credit card test and preprod media redesign projects and realizing all necessary project steps- Execution of the project to upgrade the AD Domain to the Windows Server 2008 R2 system where the credit card system is managed- Project of upgrading the credit card production (prod) environment database system from SQL 2000 to SQL 2008- Ensure that all SQL servers in the Credit Cards system are managed, installed and configured, and loaded with critical patches.- Management of all Windows servers in the Credit Cards system.- Management of virtualization infrastructure and installation and configuration of all VMware virtual servers on it.- Installation and configuration of ATM, POS and HSM devices.- Reporting consistently to the senior management about the work done and the projects being managed Show less

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  Vodafone

  Jun 2011 - Mar 2012

  Senior Specialist

  I worked for about 1 year in System Management team within Vodafone Turkey. During this period, the most important project that I have done outside of the following works is the transfer of the existing domain environment to the 2008 R2 den 2012 by seamless transfer project of all domains to the central Vodafone domain after the purchase of Borusan Telekom and Koç.net and the transfer of the mail infrastructure from Lotus Notes to Exchange project.- Vodafone all domain management and configurations in Turkey- Installation, configuration and management of DNS, DHCP and WINS servers.- Virtualization and management of system infrastructure- Patch management of all servers- Meeting the requests opened by account management of all Vodafone Shops in Turkey- management of Symantec antivirus system- To prepare and submit top management reports on structured transactions and managed projects continuously. Show less

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  Intertech Information Technology and Marketing Inc.

  Apr 2012 - Jan 2019

  I work as the Head of the Cloud and Data Center Management Division. I manage a team of 14 people in total, including Systems Management, Cloud Management, System Operations and Backup Management.Apart from that I am the Intertech R & D Center Manager and project manager.I carry out the following tasks sequentially among my tasks;- Budget Management- Project Planning and Management- Relations and offer / purchase transactions related to producer companies- Audit process management (COBIT, BDDK, etc.)- Customer relationship management (Domestic, Abroad)- Training (Performing the necessary training organizations for the team and training if necessary by organizing internal trainings for all technical teams)- Resource planning and management- Identifying forward-looking strategies of the teams I manage Show less As a cloud management team leader, I have been involved in various and important tasks in the following issues besides team management.- Planning and execution of Denizbank Data Center relocation project- Execution of all the necessary procedures in Intertech R & D center application processes, introduction of projects we are conducting during the execution of inspections and follow up all bureaucratic processes. However, the planning and execution of R & D projects and the realization of new projects- Planning of the Bulut Management Platform project, which is encouraged as the TEYDEB project by the Government of the Republic of Turkey with a budget of more than 1M TL, carrying out all the necessary software operations in all the project steps within the project and carrying out the project. Control and management of post-project steps.- Managing, planning and training of the team's biggest Hyper-V infrastructure in Turkey. At the same time, the necessary upgrades are planned for all systems and the necessary work is carried out in order to use the system more effectively.- Ensure that old-style servers in use are virtualized and disabled. However, it is necessary to increase the virtualization rates within the institution.- Planning, establishing and managing the necessary infrastructure for 24/7 operation of critical servers on banking systems.- Management of VMware systems on virtualization infrastructure- Planning, installation, configuration and management of Citrix infrastructure in VDI system- Monitoring of the entire infrastructure, installation, configuration and management of the necessary automation system to correct any errors before they occur.- To prepare and submit top management reports on structured transactions and managed projects continuously. Show less

  • Department Manager - Cloud and Data Center Management

    May 2016 - Jan 2019

  • Technical Lead - Cloud and Data Center Management

    Aug 2013 - May 2016

  • System Engineer

    Apr 2012 - Aug 2013
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  OTI Holding

  Jan 2019 - Jul 2020

  I work as the Head of the System, Network and Security Management Division. I manage a team of 10 people in total, including Systems Management, Cloud Management, Storage & Backup Management, IT Security and Network Management.- Budget Management- Project Planning and Management- Relations and offer / purchase transactions related to producer companies

  • Information Security Manager

    Jan 2020 - Jul 2020

  • System And Network Manager

    Jan 2019 - Jan 2020
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  Oyak Yatırım

  Aug 2020 - May 2022

  Infrastructure and Security Manager
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  İstanbul Galata Üniversitesi

  Feb 2022 - now

  University Lecturer
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  Doğuş Teknoloji

  May 2022 - Aug 2023

  System and Infrastructure Group Manager
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  Zorlu Holding

  Sept 2023 - now

  Manager System Architecture