Mohamed Modawi

Experience

• 

  Khartoum locality

  Sept 2015 - May 2016

  Electrical Engineer

  Worked as office engineer, my responsibilities were included but not limited to sites supervision as owner representative, Preparing technical studies and specifications and price analysis.

• 

  NMC Healthcare

  Jul 2016 - Mar 2017

  Front Desk Representative

  As a Front Desk Representative, I am the first point of contact for guests and visitors, ensuring they feel welcomed and supported from the moment they arrive. My primary responsibility is to manage the reception area, greeting and assisting guests with a warm, professional attitude. Whether handling check-ins, answering questions, or directing calls, I focus on providing excellent service to make each interaction positive and seamless.I manage various administrative tasks, such as scheduling appointments, handling correspondence, and maintaining the organization of the front desk. My role also involves managing records, updating guest information, and handling transactions or payments accurately and efficiently. Effective communication is key in my role. I liaise with different departments to ensure smooth coordination, quickly address guest needs, and resolve any issues that arise. With a calm and organized approach, I manage high-traffic times at the desk while ensuring everyone feels prioritized and valued.In short, as a Front Desk Representative, I create a welcoming and professional environment, providing guests with the support and information they need while representing the organization’s commitment to excellent customer service. Show less

• 

  TheECSSR

  May 2017 - now

  As a Facilities Engineer, I ensure our building systems operate smoothly, safely, and efficiently. I handle the upkeep and optimization of critical systems like HVAC, electrical, and plumbing, taking proactive steps through regular inspections, troubleshooting, and repairs to keep everything running seamlessly. My role also involves managing energy consumption and implementing sustainable practices, aiming to reduce costs and environmental impact by analyzing data, optimizing system performance, and exploring renewable options.In addition to maintenance, I oversee facility improvement projects from start to finish, including budgeting, scheduling, and working with vendors and contractors to ensure high standards for safety and compliance. Staying up-to-date with safety codes and best practices is essential, so I conduct regular audits to identify improvement areas and address them promptly.Another key part of my role is maximizing space usage and managing assets to plan upgrades effectively, keeping the facility efficient and functional. I maintain strong relationships with vendors, manage contracts, and ensure the quality of their work aligns with our needs. I also focus on emergency preparedness, establishing plans and protocols to protect occupants and assets in various scenarios.Budget management and cost-efficiency are also priorities. I’m always looking for ways to optimize spending and use resources effectively to support our operational goals. Overall, my role as a Facilities Engineer is about creating a safe, efficient, and sustainable environment that meets the needs of our organization and its people. Show less As a Control Room Supervisor, I am responsible for overseeing the operation of all control room systems, ensuring smooth and efficient functionality across multiple departments or facilities. I manage a team of operators, coordinate real-time responses to any issues, and monitor system performance to prevent downtime and ensure safety. My role involves overseeing the day-to-day running of control room operations, including scheduling shifts, assigning tasks, and conducting training to maintain high levels of team readiness and expertise.I monitor key performance indicators, analyzing data and trends to optimize system functionality and swiftly address potential issues. If there is an incident, I coordinate the response, working closely with my team and other departments to minimize impact and restore normal operations. I’m responsible for maintaining detailed logs and reports, documenting system activity, incidents, and resolutions to ensure accuracy and transparency in control room operations.Safety and compliance are critical to my role, so I regularly review and update emergency protocols, conduct drills, and ensure all control room activities align with safety regulations and company policies. I also handle the maintenance and troubleshooting of control room equipment, coordinating with technicians and vendors to ensure all systems are fully operational.My role requires excellent communication skills, as I need to coordinate with various departments and communicate effectively under pressure. As a Control Room Supervisor, I play a vital role in maintaining the safety, security, and efficiency of operations, ensuring that all systems function at peak performance and that my team is well-prepared to handle any situation. Show less

  • Facilities Engineer

    Jun 2020 - now

  • Control Room Supervisor

    May 2017 - Sept 2020