Andy Logan

Experience

• 

  Energy Projects Plus

  Mar 2010 - Mar 2012

  Referrals Co-ordinator

  Providing office based administrative support to a community based engagement team.-Planning and preparing the team's weekly workload-Tracking and analysing performance-Progress Reporting-Calculating salaries and bonus payments-Following up leads-Dealing with customer enquiries-Liasing with contractors and partner organisations to resolve problems

• 

  Fairbanks Environmental

  Jul 2012 - Aug 2017

  Leading a team of 6 office based staff and 19 Field based On-Site Technicians to deliver a broad scope of services to petrol forecourts throughout Mainland UK and Northern Ireland. Scheduling and overseeing work on petrol forecourts throughout the UK and Ireland, for a 20 strong team on On-Site Technicians,Day to day contact with existing and prospective clients, managing expectations and SLAs. Monitoring and analysing wetstock data for 100+ petrol forecourts, identifying variances. Liaising with all stakeholders to investigate losses to pinpoint and eliminate the source of loss.

  • On-Site Services Manager

    Mar 2015 - Aug 2017

  • Logistics Planner

    Sept 2013 - Mar 2015

  • Data Analyst

    Jul 2012 - Sept 2013
• 

  100% Group Ltd - International Retail Installations

  Aug 2017 - Jan 2022

  Maintenance Program Manager

  Heading up a rapidly growing team delivering a range of retail display support services across 32 countries to global brands. From remote helpdesk right through to on-site maintenance services, and everything in between.

• 

  Jisc

  Jan 2022 - now

  Service Manager

  Heading up the govroam service for Jisc, looking at all aspects of the service chain, using ITIL guiding principles as the foundation for successful service management.