
Kaimani Perez
Box Office/Customer Service

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About me
Administrative Assistant at ZS | Impact where it matters
Education

University of San Francisco School of Management
-Bachelor's degree Marketing Senior
Sacred Heart Cathedral Preparatory
-High School Diploma
Skyline College
-Associate's degree Business Administration
Experience

Cinemark
Jan 2015 - Nov 2016Box Office/Customer Service-Assisted over 100 customers per day selling movie tickets and answering phone calls-Demonstrated professional etiquette and manners when interfacing with various customers-Development of customer service skills in a fast-paced environment

Super Reproduction Service
Jan 2017 - Jan 2020Office Administrative Assistant-Processed over 300 incoming medical record requests from lawyers, subpoenas, and social security-Exceedingly accustomed to logging confidential clerical work for two different hospitals-Consolidated billing statements and fees into separate request invoices resulting in revenue

House of Air
Jun 2017 - Sept 2017Phone Representative-Remained calm and efficient when receiving over five phone calls at once-Organized and reserved 30 parties and events

Fitness Urbano
Jul 2018 - Jan 2021Front Desk Associate-Provided 20 trainers with scheduling availability and conflicts while reserving time slots-Resolved membership assistance with 50 prospects via email, phone call or in-person-Maintained a clean environment and welcoming attitude for positive customer experience

San Francisco Travel Association
Jan 2019 - Jan 2019Partnership Intern-Planned, managed and monitored networking events with current and potential partners-Implemented Eventbrite Organizer to sell tickets, check-in attendees and manage events onsite-Volunteered at the Dreamforce Convention by providing visitor information to attendees-Exercised Salesforce.com to update partnership existing data

Beta Gamma Sigma
Jan 2020 - nowHonor Society Member
Money Masters
Sept 2020 - Jan 2020USF’s Marketing Externship-Created content ideation about financial literacy for brand awareness on social media platforms-Organized a content calendar for all channels of social media-Identified potential partnerships with colleges, family businesses and non-governmental organizations-Researched target market to increase market share

Girls on the Run of the Bay Area
Jan 2021 - Jan 2021Volunteer Coach-Mentored a group of six girls, grades 3-5, to build confidence and other important life skills through dynamic, interactive lessons and physical activity-Taught lessons focused on building social, emotional and physical skills in girls while encouraging healthy habits for life and girl empowerment

Milkbean
Nov 2021 - Apr 2022Barista and Cashier
ZS
Jan 2022 - nowAdministrative Assistant
Jan 2023 - nowFront Desk Administrative Assistant
Jan 2022 - Jan 2023
Licenses & Certifications
- View certificate

Email Marketing
HubSpot AcademyJan 2021 
CPR/AED/First Aid
American Red CrossAug 2018
Volunteer Experience
Coach
Issued by Girls on the Run of the Bay Area on Jan 2021
Associated with Kaimani PerezMember
Issued by University of San Francisco Marketing Club on Sept 2020
Associated with Kaimani PerezMentor
Issued by University of San Francisco Marketing Club on Feb 2021
Associated with Kaimani Perez
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