Tran Nguyen

Tran Nguyen

Internship

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location of Tran NguyenSingapore, Singapore

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  • Timeline

  • About me

    Business Analyst - CCBA, PSM I, PSPO I

  • Education

    • FPT University

      2009 - 2013
      Bachelor's degree Software Engineering 8.58/10

      Awarded Outstanding IT Female Student by Viet Nam Minister of Science and Technology

    • National University of Singapore

      2014 - 2014
      NICF - Building Enterprise Applications Using Java EE

      This course is operated within one week ( 7- 11 Jul 2014) and focus on how to build enterprise application using Java EE.After course, I got these Statement Of Attainment which were issued by WDA: - Build Enterprise Components - Design Web Tier Components - Integrate Relational Database into Software Systems

  • Experience

    • FPT Software

      Jan 2012 - Aug 2012
      Internship
    • Bosch Global Software Technologies Vietnam

      Sept 2013 - Feb 2014
      Java Developer

      Main responsibilities:- Implemented a desktop application that helps an embedded engineer design and builds an automotivemachine circuit easier and more efficient.- Joined the Scrum Team to design a technical approach by eliciting and brainstorming user requirements.

    • Quadrant Technologies

      Feb 2014 - Dec 2014
      Application Analyst

      Main Responsibilities:- Performed troubleshooting, implementation, maintenance and optimisation of horse-racing website.- Documented client's issues, performed gap analysis and designed solution options.- Supported User Acceptance Testing, System Testing and End-To-End Testing.

    • Aviva Singapore

      Dec 2014 - Dec 2019
      System Analyst

      Main Responsibilities:- Facilitated requirement workshops with users to identify business needs, which target to improve user experiences on Unit Trust Investment Platform.- Implemented technology refresh for an existing Insurance Adviser Online Portal system.- Identified business goals, functional requirements and transition requirements for old and new systems.- Evaluated feasibility of technology refresh, including system upgrade from ColdFusion to Java, apply new technologies such as Single-Sign-On, Electric Signature and Cloud-Microservices.- Collaborated thorough systems development lifecycle, from requirements gathering to production releases.- Documented Functional and Technical Specification, Test Plan with various type of diagrams, and charts.- Maintained Product Backlog, created user stories and detailed acceptance criteria.- Facilitated Scrum framework by organising backlog grooming and Scrum meetings. Show less

    • GREAT EASTERN

      Jan 2020 - Apr 2021
      Business Analyst

      Main responsibilities:- Collaborating with stakeholders and vendors to gather requirements to build and enhance a mobileapplication selling Travel insurance.- Working closely with users, company partners and developers to perform gap analysis, systemrequirements to produce insurance web-services selling Motor products.- Focusing on General Insurance products, including investigating production issues, perform root causeanalysis and provide impact assessment together with solution designs.- Ensuring product quality by manual and automation testing, support UAT phase until productiondeployment.- Documenting API specifications, impact analysis report, test plan and production deployment plan. Show less

    • DBS Bank

      Apr 2021 - now
      Business Analyst
  • Licenses & Certifications

    • Basic Insurance Concepts and Principles

      Singapore College of Insurance Ltd
      Jan 2020
    • PROFESSIONAL SCRUM PRODUCT OWNER I

      Scrum.org
      Feb 2018
    • Certification of Capability in Business Analysis (CCBA)

      IIBA
      Jun 2020
    • PROFESSIONAL SCRUM MASTER I

      Scrum.org
      Aug 2018