
Tran Nguyen
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About me
Business Analyst - CCBA, PSM I, PSPO I
Education

FPT University
2009 - 2013Bachelor's degree Software Engineering 8.58/10Awarded Outstanding IT Female Student by Viet Nam Minister of Science and Technology

National University of Singapore
2014 - 2014NICF - Building Enterprise Applications Using Java EEThis course is operated within one week ( 7- 11 Jul 2014) and focus on how to build enterprise application using Java EE.After course, I got these Statement Of Attainment which were issued by WDA: - Build Enterprise Components - Design Web Tier Components - Integrate Relational Database into Software Systems
Experience

FPT Software
Jan 2012 - Aug 2012Internship
Bosch Global Software Technologies Vietnam
Sept 2013 - Feb 2014Java DeveloperMain responsibilities:- Implemented a desktop application that helps an embedded engineer design and builds an automotivemachine circuit easier and more efficient.- Joined the Scrum Team to design a technical approach by eliciting and brainstorming user requirements.

Quadrant Technologies
Feb 2014 - Dec 2014Application AnalystMain Responsibilities:- Performed troubleshooting, implementation, maintenance and optimisation of horse-racing website.- Documented client's issues, performed gap analysis and designed solution options.- Supported User Acceptance Testing, System Testing and End-To-End Testing.

Aviva Singapore
Dec 2014 - Dec 2019System AnalystMain Responsibilities:- Facilitated requirement workshops with users to identify business needs, which target to improve user experiences on Unit Trust Investment Platform.- Implemented technology refresh for an existing Insurance Adviser Online Portal system.- Identified business goals, functional requirements and transition requirements for old and new systems.- Evaluated feasibility of technology refresh, including system upgrade from ColdFusion to Java, apply new technologies such as Single-Sign-On, Electric Signature and Cloud-Microservices.- Collaborated thorough systems development lifecycle, from requirements gathering to production releases.- Documented Functional and Technical Specification, Test Plan with various type of diagrams, and charts.- Maintained Product Backlog, created user stories and detailed acceptance criteria.- Facilitated Scrum framework by organising backlog grooming and Scrum meetings. Show less

GREAT EASTERN
Jan 2020 - Apr 2021Business AnalystMain responsibilities:- Collaborating with stakeholders and vendors to gather requirements to build and enhance a mobileapplication selling Travel insurance.- Working closely with users, company partners and developers to perform gap analysis, systemrequirements to produce insurance web-services selling Motor products.- Focusing on General Insurance products, including investigating production issues, perform root causeanalysis and provide impact assessment together with solution designs.- Ensuring product quality by manual and automation testing, support UAT phase until productiondeployment.- Documenting API specifications, impact analysis report, test plan and production deployment plan. Show less

DBS Bank
Apr 2021 - nowBusiness Analyst
Licenses & Certifications

Basic Insurance Concepts and Principles
Singapore College of Insurance LtdJan 2020
PROFESSIONAL SCRUM PRODUCT OWNER I
Scrum.orgFeb 2018
Certification of Capability in Business Analysis (CCBA)
IIBAJun 2020
PROFESSIONAL SCRUM MASTER I
Scrum.orgAug 2018
Languages
- enEnglish
- chChinese
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