
Jacob Lipowski
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About me
Claims Unit Manager at Travelers
Education

State University of New York College at Buffalo
2012 - 2016Bachelor of Business Administration (B.B.A.) Business Administration and Management, GeneralActivities and Societies: Buffalo State Football Team, Student Athlete Advisory Committee Exec-Board
Experience

TGI Fridays
Feb 2015 - May 2016Host
GEICO
Jun 2015 - Aug 2015GEICO Summer Intern- Rotated around multiple departments which included liability claims, customer service, and auto & homeowners sales- Completed team projects that were relevant to the business and presented to upper management

GEICO
Jul 2016 - Jun 2023- Lead a department of 70-80 adjusters handling claims from first notice of loss through complex liability and coverage decisions, as well as first party medical claims throughout multiple states in the midwest. - Responsible for 12 supervisors leading teams of 6-8 adjusters - Supervised a team of 6 adjusters handling injury claims with both attorney represented parties and unrepresented parties- Helped create and lead the first unit in the regional office specialized in the handling of injury claims with unrepresented parties specifically - Work experience in both claims and underwriting- Worked as an adjuster at every claims level, from taking the first notice of loss, handling liability and coverage investigations, bodily injury claims with attorney representation & unrepresented parties, and handled claims in litigation through trial, seeing multiple claims to winning defense verdicts.-Supervised a team of 10 CSR’s in the entry level claims department
Claims Department Manager
Mar 2020 - Jun 2023Bodily Injury Claims Supervisor
Jun 2019 - Mar 2020Emerging Leader
Jul 2016 - Jun 2019

Travelers
Jun 2023 - nowCasualty Claims Unit Manager
Licenses & Certifications

Green Belt Certification (GB)
GEICONov 2016
Green Belt Certification (GB)
GEICONov 2016
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