Jonathan Juca, MBA, RN, BSN

Experience

• 

  Lizeth Dry Cleaners

  Dec 2014 - Aug 2020

  Sales Clerk/Assistant Manager

  • Engaged with customers in a warm and hospitable manner, proactively offering personalized product advice and suggestions tailored to their specific requirements, resulting in a 20% increase in customer satisfaction scores.• Collaborated with suppliers to optimize inventory management system, reducing stock-outs by 15% and improving product availability for customers.• Managed point-of-sale system to process transactions accurately and efficiently, including cash, credit card, and mobile payments.• Played a pivotal role in the successful management and operations of a dry cleaning business for over 15 years, contributing to its enduring success and reputation in the community. Show less

• 

  County of Rockland

  Jul 2016 - Aug 2016

  Youth Worker

  • Developed and delivered interactive workshops on healthy relationships, self-esteem, and conflict resolution to over 100 students, resulting in a 20% increase in knowledge retention among participants.

• 

  Nyack Hospital

  May 2018 - Jul 2018

  Enviormental Service Aide

  • Managed inventory of cleaning supplies and equipment, resulting in optimized budget allocation and prevention of shortages.• Implemented new cleaning procedures in high-traffic areas such as waiting rooms and elevators, resulting in a 20% decrease in the spread of infections among patients.

• 

  The Weight NP

  Dec 2019 - Nov 2020

  Nurse Intern

  • Developed and implemented educational materials on healthy lifestyle choices, reaching a diverse patient population of all ages and increasing overall awareness by 30%.• Conducted comprehensive patient assessments, accurately documenting vital signs and medical histories, resulting in improved accuracy of diagnoses and treatment plans.• Administered vaccines to over 100 patients using both subcutaneous and intramuscular methods, ensuring accurate dosage and minimizing discomfort for patients. Show less

• 

  White Plains Hospital

  Dec 2020 - Jan 2021

  Nursing Technician

  • Contributed to quality improvement (QI) initiatives by conducting regular audits of patient care processes, identifying areas for improvement and implementing new protocols that resulted in a 15% reduction in hospital-acquired infections.• Supported in conducting patient assessments by taking vital signs, including blood pressure, heart rate, and temperature, resulting in accurate documentation for over 100 patients per week.• Utilized data analysis to identify common concerns among patients and implemented proactive solutions, resulting in a 20% reduction in recurring issues. Show less

• 

  NewYork-Presbyterian Hospital

  Feb 2021 - May 2021

  Registered Nurse

  • Spearheaded and managed large-scale vaccination campaigns, administering over 100K doses of Pfizer and Moderna vaccines to the community in collaboration with healthcare professionals.• Developed and implemented comprehensive educational materials on COVID-19 vaccines, reaching over 5K individuals through community outreach programs and increasing vaccine acceptance rates by 20%.• Utilized data-driven analysis to identify and address challenges in the vaccination process, leading to strategic adjustments that enhanced operational efficiency by 25% and enabled the triage of an additional 100 patients per day. Show less

• 

  Mount Sinai Health System

  May 2021 - Dec 2021

  Registered Nurse

  • Optimized patient care processes through proactive communication with patients, providers, managers, and family members, resulting in 25% increase in employee productivity and a significant 30% decrease in customer complaints.• Employed EMR systems proficiently to monitor treatment plans for patients and provide essential support to colleagues, resulting in a commendable 15% reduction in errors.• Introduced agile ideation planning methodologies to elicit 25% more development ideas from team members, leading to streamlined processes and a 5-minute reduction in patient care timelines without compromising quality.• Effectively managed triage and patient care for up to 5 patients per shift, consistently meeting established quality metrics and ensuring efficient care delivery. Show less

• 

  New York University

  Nov 2021 - May 2022

  NYU Mentor

  • Provided individualized coaching and mentorship to entry-level nursing recruits, resulting in a significant 30% increase in their confidence and proficiency levels within the first quarter of employment.• Offered tailored guidance and support to graduate students transitioning into nursing careers, leading to 5 newly graduated nurses securing coveted offers from magnet-status hospitals through targeted assistance and mentorship efforts.

• 

  NewYork-Presbyterian Hospital

  Dec 2021 - Jun 2022

  • Orchestrated collaborative initiatives with key stakeholders to address and overcome project challenges, while strategically guiding outcomes towards success, resulting in the #1 unit ranking in patient experience at the Milstein Campus.• Led a team of healthcare specialists through demanding situations, leveraging strong leadership skills to delegate tasks and highlight priorities, leading to an impressive response time of just 10 minutes.• Cultivated partnerships with a range of healthcare professionals including physicians, therapists, and social workers, to develop comprehensive care plans tailored to each patient's needs, ultimately reducing hospital readmission rates by an impressive 20%.• Monitored patient progress and reported any changes in condition to the care providers in post-transplant care. Show less

  • Registered Nurse

    Apr 2022 - Jun 2022

  • Registered Nurse

    Dec 2021 - Apr 2022
• 

  Columbia Doctors

  Aug 2022 - Nov 2022

  Registered Nurse

  • Led cross-functional collaboration efforts to develop and implement innovative policies and procedures, resulting in 30% improvement in the effectiveness of patient care services.• Oversaw the creation and upkeep of a patient information database, resulting in 97% reduction in data inaccuracies.• Conducted thorough and meticulous physical examinations, ensuring precise recording of patient data in medical records to guarantee accuracy and completeness.• Coordinated and managed a caseload of 50+ patients, ensuring timely delivery of medication and treatments with a 98% adherence rate.• Conducted inclusive physical examinations and meticulously recorded patient information with complete accuracy and precision in medical records. Show less

• 

  NYC HEALTH+HOSPITALS | BELLEVUE

  Dec 2022 - Feb 2024

  Clinical Coordinator Registered Nurse

  • Orchestrated the weekly care of 200 patients at Bellevue Hospital's outpatient department, ensuring efficient healthcare delivery and achieving 95% patient satisfaction rate.• Managed outpatient clinical operations, providing unwavering support to a diverse patient population and ensuring seamless service delivery.• Implemented a streamlined pre-operative education interview process, slashing average interview time by 10 minutes per patient and boosting operational efficiency by 15%.• Spearheaded a dynamic team of 12 PCAs and nurses, fostering daily operational excellence and driving a notable 20% increase in employee productivity.• Collaborated with stakeholders to navigate and resolve project-related challenges, maintaining control and steering projects towards successful outcomes.• Demonstrated expertise as an EMR Super User, optimizing workflow, ensuring meticulous documentation, and upholding the highest standards of patient care through advanced proficiency in electronic medical record systems. Show less

• 

  New York State Department of Health

  Mar 2024 - now

  Clinic Registered Nurse

  ▪ Conducted health assessments and screenings for students to ensure early detection of health issues and timely intervention.▪ Collaborated closely with the Health Officer to coordinate care for children from kindergarten to 5th grade, ensuring optimal health management and support for each student.

• 

  Icahn School of Medicine at Mount Sinai

  May 2024 - Aug 2024

  Neuro-Oncology Clinical Coordinator RN

  ▪ Deliver patient care by applying the tenets of Relationship Centered Care, utilizing nursing processes based on theory, research, evidence-based practice, and organizational nursing standards, resulting in a 20% improvement in patient satisfaction scores and a 15% increase in adherence to care plans.▪ Collaborate with the interdisciplinary healthcare team to develop, implement, and evaluate individualized care plans for 50+ patients per week, improving patient care coordination and outcomes.▪ Prioritize all aspects of patient care, including teaching, rounding, coaching, and post-hospital care planning, delegating tasks as appropriate, thereby increasing efficiency by 25% and patient education effectiveness, as reflected in an increase in patient comprehension scores.▪ Communicate effectively and professionally with patients, families, and all members of the interdisciplinary patient care team, fostering a collaborative environment and enhancing patient care experiences, contributing to a 15% increase in positive patient feedback. Show less

• 

  Helene Fuld College of Nursing

  Aug 2024 - now

  Director of Clinical Placement / Clinical Program Manager