Dawn Gilbert

Experience

• 

  Indiana Bureau of Motor Vehicles

  Jan 2008 - Feb 2018

  Customer Service Rep 2

  Drive Examiner, Customer service Rep 2

• 

  City Auto Mall

  Mar 2018 - now

  Sr. Vehicle Title Coordinator

  Uphold company standards of excellence, guaranteeing quality performanceEnsure compliance with all company policies and Indiana BMV Prepare performance reports for upper managementCertified NotaryPrepare and complete monthly Ratio of SalesDaily reporting of deposits for City Ford City ChevroletEstablish and maintain positive relationships with clients, upper management and Indiana BMV personnelTitle and Registration for Courtesy delivery vehicles Fleet management vehicle title Check finance documents for out state titles and completion of title work with out of state title departmentCompletion and profection of all LienholdersCheck Payoffs weekly-to ensure titles are received within time frame allowedWork closely with Finance Managers to ensure all documents are completedAssure all title work is completed in a timely manner.Check Daily schedules Work with A/P A/R to maintain payoff and or we owes are completed correctlyAsst Upper management with issues or problems that accrue regarding trade title Show less