
Doinea Mihail
Back Office Assistant

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About me
Service Introduction Manager/ Project Manager la Vodafone
Education

Universitatea Tehnică de Construcții București
2009 - 2011Master's degree “Infrastructure engineering of transportation”
Universitatea de Științe Agronomice și Medicină Veterinară din București
2009 - 2011Master's degree „Rural engineering and Environment protection”Activities and Societies: Landings improvement, hidrotechnical and civil constructions.

Universitatea de Științe Agronomice și Medicină Veterinară din București
2005 - 2009Bachelor's degree Faculty of “Landings improvement”, Civil construction section.Activities and Societies: Landings improvements, hidrotechnical and civil constructions.
Experience

IMPULS-Leasing Romania
Apr 2007 - Oct 2008Back Office AssistantIn charge with receiving, verifying the eligibility and processing the leasing document of individual and legal entities

Dimar SRL
Oct 2008 - Dec 2016Project Manager in Water Supply and Sewage ConstructionsBeing responsible with the progress of work construction.Monitoring the material and human resources for respecting the contract deadlines.Keeping in touch with the customer, consultant and public authorities.Checking the quality of the work construction on site for respecting the Project and Technical Specifications and Procedures.Customer: Apa Nova Bucharest (Member of Veolia Group) Roads Design, Industrial Platforms and Parking Spaces Engineer, Roads constructions Realisation of Feasibility Studies, Technical Projects (writing and drawing parts) and Construction Permit Documentations Participating in the realisation of the technical and financial offers for public and private tenders.Designing the road safety drawings for the construction sites. Customers: Public Administrations, City Halls, "Henri Coanda" Airport, Engie Romania
Construction Project Manager
Jun 2014 - Dec 2016Roads Design Engineer
Oct 2008 - Jun 2014

Huawei Technologies
Jan 2017 - Dec 2018Fiber Optic Network Designer, TelecomunicationsRealisation of High Level Design for the FTTH Public Initiative Networks (Réseaux d’initiative publique in France), FTTH on low density and high density areas for different customers like Bouygues, Orange, TDF, SFR. Respecting the requirements of communities concerning the rules of engineering, technical specifications and tender (or customer) clarifications.Process quality check.

Camusat
Jan 2019 - Feb 2020Fiber Optic Network Designer and Planner, TelecomunicationsRealisation of High Level Design and Low Level Design for the FTTH Public Initiative Networks (Réseaux d’initiative publique in France), FTTH on medium density areas for different customers like TDF, etc..Respecting the requirements of communities concerning the rules of engineering, technical specifications(GC BLO) and tender (or customer) clarifications.Process quality check.Scheduling and monitoring the project delivrables for respecting the contract deadlines.

Vodafone
Feb 2020 - nowAlign with the Program Manager on the scope, timeline and the quality level expected for each project;- Plan the resources needed in order to successfully implement into production the software changes, in accordance with the timeline, budget and the quality level agreed;- Conducts the kick-off meeting and provides the project teams involved all relevant information for working both in the design and in the implementation phase;- Initiates the required changes to the operating documentation with the help of the Operational Analyst;- Coordinate the teams in order to identify the functional and non-functional requirements as part of the Solution Design document so that the software changes are compatible with the IT architecture and will deliver the expected result;- Coordinates the teams in implementing all the changes needed (functional or non-functional related) and, if the case, conducts risk assessment and risk management activities in order to ensure a proper transition to Operations;- Organizes regular meetings (status call, specific advancement meetings) with the project stakeholders to ensure that the timeline is kept, there are no activities pending for a decision for a long time and there are no blocking points; - Aligns with the vendors on the release for Production dates;- Ensures the software changes are tested according to test cases defined and the result is accepted by all stakeholders before going to production;- Checks whether all required changes have been reported as complete;- Checks whether the solution definition and / or project plan include a dedicated stabilization phase prior to launch;- Plans the stabilization phase with the client and the project staff involved and provides support to the client during this period.- Identify and propose improvements in processes, or innovative solutions when have the opportunity; Show less - IT Service Management: overseeing and leading ITIL® Service Transition process from design to delivery, test to go-live in coordination with cross-functional teams in different locations by ensuring ITIL® standards and agreed SLAs are met; by reviewing and signing off design documents including but not limited to architectural design of new services, support flows, operational guides, underpinning contracts- Release Management: coordinating deployments on different environments following the review and sign off of deployment procedures, quality assurance deliverables, release notes, and leading daily meetings to monitor platform’s stability- Change Management: coordinating the lifecycle of change requests across Vodafone Internet of Things (IoT) platforms by performing impact assessment, ensuring minimum disruption to IT services, and preparing and presenting changes to Change Advisory Board (CAB) for getting approvals from key stakeholders- Knowledge Management: ensuring seamless knowledge transfer from development to operations team throughout trainings and holding regular meetings, guaranteeing all changes are correctly documented and stored as well as organising operations workspace Show less
Project Manager/ Service Introduction Manager
Nov 2022 - nowIoT Operations Implementations Engineer
Feb 2020 - Oct 2022
Licenses & Certifications

ITIL® 4 Specialist Create, Deliver and Support Certificate
PeopleCertDec 2021- View certificate

AgilePM® Practitioner
APMG InternationalNov 2021 
Python Fundamentals
BIT-AcademyAug 2018
SAFE 5 Agilist
Scaled Agile, Inc.Jun 2022- View certificate

AgileBA® Foundation
APMG InternationalDec 2021 
ITIL Foundation V4
PeopleCertJun 2020- View certificate

AgilePM® Foundation
APMG InternationalJan 2020 
Manager Proiect
Ministerul Educației NaționaleJan 2013
SAFE 6 Scrum Master
Scaled Agile, Inc.Jun 2023
Languages
- enEnglish
- frFrench
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