Sandra Pineda

Experience

• 

  Blue Frog Solutions

  Feb 2000 - Aug 2007

  - Led a group of nine software developers and QA engineers.- Managed implementation of technology solutions associated with new and existing products.- Reviewed technical specifications with the development team, made necessary corrections and collaborated with business analysts to improve.- Estimated development time, defined roles and responsibilities, and assign appropriate resources.- Conducted regular meetings with the project team to review and evaluate project activities and progress.- Prioritized work requests; solved scheduling, resource, and technical problems.- Coordinated the tasks between departments during the implementation, testing, and deployment phases.- Analyzed root causes of repeating production issues and managed defect correction to reduce software-related downtime by 30%.- Built and led a high-performance development team of programmers and business analysts.- Delivered numerous “fixed production date” projects on time by working closely with Project Managers to create the plans, line up the resources for specific dates, and communicate with stakeholders.- Implemented company-wide code review and architectural oversight process and diminished re-work by 10%.- Created build-deployment checklists to accompany best practices and reduced deployment errors by 15%. Show less - Wrote business requirements, use cases, conceptual solutions, and technical specifications for financial systems.- Performed data modeling, mapping, and analysis.- Prototyped applications using data-driven proprietary software building tools to reduce development time by 10-15%.- Defined scope, work packages, and estimated duration to improve waterfall project outcomes.- Collaborated with software developers to validate the technical designs.- Consulted customers and resolved production issues. Show less

  • Software Engineering Manager | Software Development, Project Management, SDLC

    Apr 2005 - Aug 2007

  • Technical Business Analyst | Business Requirements, Data Analysis

    Apr 2004 - Apr 2005

  • Senior Software Developer | C#.Net, ASP.Net, Java

    Feb 2000 - Apr 2004
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  Campus Management Corp.

  Sept 2007 - Aug 2011

  Engineering Manager, Technical Production Lead | Technology Migration Strategy, UML, TDD

  Led various initiatives to increase the Development group's productivity, improve quality, shorten the onboarding time, and increase team member satisfaction.- Created a self-paced onboarding program for developers, documented the process, and created hands-on training guides which improved new hires' satisfaction and reduced onboarding time by 40%- Designed a career path tracking, recognition, and award system for software engineers, improving employee satisfaction by 10%- Spearheaded the Technical Design review process implementation and introduced Unit Tests and Test-driven development (TDD) methodologies, yielding a 12% increase in code quality.- Put into practice improvements to identify potential performance issues early in the product release cycle and reduce performance issues in production by 80%.Implemented Quality and Productivity metrics for the development group to enable progress tracking at the individual and department levels.- Instituted an objective team member contribution assessment to complement subjective performance review.- Revamped the work tracking system to align with the department processes and reporting needs.Led the global team in migrating the enterprise system from Visual Basic to .Net.- Defined the reverse engineering process and product migration pattern.- Created migration SharePoint site with project planning and document repository.- Learned UML and trained the team.- Selected tools to facilitate the reverse engineering process.- Coordinated efforts and communicated the progress to stakeholders.Led migration of Source Code Repository from Visual SourceSafe to Team Foundation Server (TFS).- Analyzed TFS capabilities and identified features to meet organizational needs.- Created the plan to migrate the source code to TFS without production interruption.- Prepared the training materials and performed user acceptance tests to ensure successful adoption in the department. Show less

• 

  Verio

  Aug 2011 - Feb 2014

  Sr. Manager of Product Development | Agile Methodologies, Agile Project Management, Scrum

  Managed 12-16 software engineers, owned the technical implementation of the company's projects, and liaised between development teams, non-technical project managers, and other functional groups to ensure effective communication and successful integration of new and legacy systems.Challenged the status quo and liaised with various functional groups to transform the SDLC process and product quality and build trust and collaboration among the groups.- Conducted UML design training for development and product management teams and introduced standard design documentation using UML; set up an Enterprise Architect (UML tool) environment and guided users during the transition.- Collaborated with Technical Leads and published coding standards.- Led an effort to transition from outdated development-supporting technologies to modern and automated manual tasks: migrated source code from VSS and CVS to Git repository, migrated C#.Net solutions to Visual Studio 2012.- Automated API documentation.- Introduced the Atlassian tool suite: Jira, Fisheye, and Crucible to improve issue tracking, release notes management and progress reporting.- Instituted peer design, code reviews, and unit testing for Perl and C#.Net development teams.- Acquired ScrumMaster certification, led the transformation of an 80-member development organization from Waterfall to Scrum methodology in 6 months and reduced the product delivery time by 30%. Show less

• 

  ModMed

  Feb 2014 - now

  - Led the agile transformation of ModMed and coached 12 cross-functional teams on agile Scrum methodology and lean practices, resulting in a predictable 8-week product delivery cycle compared to the prior 12-16 weeks.- Orchestrated and led a high-performing team to implement the enterprise Practice Management System with appointment scheduling. The product is driving a growing revenue stream at 25% annually on average.- Reduced product releases deviation from the schedule by 20% over the period of 4 years.- Coordinated dependencies between Product Development and Cloud organizations and implemented processes to facilitate information sharing and delivery.- Persuaded the leadership team to form a specialized 6-member team to support 20+ medical directors to deliver Virtual Exam Room (VER) content and billing on a bi-weekly cadence.- Implemented Kanban methodology to fit small units of work and coached the new team. As a result, VER content delivery frequency increased 2x the first year, raising customer NPS score by 12.- Managed government compliance and regulatory projects for ModMed's Systems across 5-9 globally distributed teams, attaining the certifications 100% of the time.- Revamped a program-wide defect triaging process to achieve a service level agreement (SLA) of 3 business days from defect creation until team assignment.- Supervised, coached, and mentored 7 Scrum Masters and achieved 100% retention rate over 4 years. Show less - Served as Sr. Scrum Master parallel on 2-3 cross-functional globally distributed teams (30-50 individuals).- Tailored agile processes and applied different coaching stances to align with the teams’ maturity level and individuals’ skills and abilities. Improved teams' output quality by 20-40%.- Advanced teams' goals as a servant leader and as a technical team member by writing stories, testing, engaging with 3rd party vendors, and leading alpha and beta testing to ensure completion of nearly 100% release objectives.- Motivated and empowered teams by fostering dynamics based on trust, accountability, collaboration, and positive learning experience during RCA, which increased team satisfaction by a min of 8%.- Collaborated with Product Owners, refining product backlog, business requirement, prioritizing user stories, and ensuring the teams had a minimum of 2 iterations of ready stories despite changing priorities.- Facilitated Scrum and Scaled Agile (SAFe) ceremonies such as PI and sprint planning, backlog refinement, goal setting, daily stand-up meetings, retrospectives, and sprint reviews.- Applied my technical skills to remove impediments, resolve dependencies, and implement lean and effective practices to mitigate risks by fostering inter-team communication before Scaled Agile adoption.- Created advanced Jira dashboards to track risks and dependencies, release progress, monitor support queues, prioritize, and measure output quality and track OKRs.- Maintained documentation in Confluence and wrote over 30 articles. Show less

  • Technical Delivery and Program Manager | Enterprise Software, Agile Project Management

    Mar 2019 - now

  • Sr Scrum Master/Agile Coach | Agile Transformation, Cross-functional Team Leadership, Scrum

    Feb 2014 - now