Matthew D'Amore

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Charlotte Metro

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Timeline
About me
Client Success Manager @ Katapult | Customer Success
Education
- University of South Carolina-Columbia
  -
  Bachelor's degree Mass Communication/Media Studies
  Activities and Societies: Kappa Sigma, Rugby Team
Experience
- Enterprise Rent-A-Car
  Apr 2011 - Feb 2016
  - Branch Manager
    May 2015 - Feb 2016
  - Branch Manager
    Sept 2013 - Apr 2015
  - Assistant Manager
    May 2012 - Aug 2013
  - Management Trainee
    Apr 2011 - May 2012
- Enterprise Holdings
  Feb 2016 - Mar 2018
  National & Alamo Branch Manager
  Fleet size was at 6k during my tenure. We placed in the top 25 airports nationwide. Crushed all 4 brand assessments. I implemented strategies that helped my hourly workforce enjoy their jobs. Staff size of 108 employees.
- Enterprise Rent-A-Car
  Mar 2018 - Oct 2021
  Branch Manager
  Largest Flagship Branch in the Carolinas. Opened a brand new multi-million dollar store in April 2021. Turned this branch from a bottom performer to a place where people came to have fun and get promoted.
- Better
  Nov 2021 - Mar 2022
  Loan consultant associate
  Helping people achieve their dream of home buying. NMLS 2268823. Licensed in PA,MD,IN,ME,MD,TN,TX,KY,FL,DE,MI
- Katapult
  May 2022 - now
  Client Success Manager
  Managing Client and B2B relationships on Ecomm and Brick & Mortar platforms within the Fintech Finance space.
Licenses & Certifications
- Loan Originator, Mortgage
  NMLS
  Jan 2022
- Sales: Customer Success
  LinkedIn
  Apr 2023
  View certificate
- Avoiding Common Pitfalls in Customer Success Management
  LinkedIn
  Apr 2023
  View certificate
- Business Fundamentals for Customer Success Managers
  LinkedIn
  May 2023
  View certificate
- Notary Public
  State of South Carolina
  Mar 2022
- Customer Success Management Fundamentals
  LinkedIn
  Apr 2023
  View certificate
Honors & Awards
- Awarded to Matthew D'Amore
  Eagle Scout - Completed the Rank of Eagle Scout. My Eagle Scout Project was building an information kiosk on Hunting Island State Park, Beaufort SC.
Volunteer Experience
- Packmaster
  Issued by Cub scouts pack 1280 on Jan 2019
  Associated with Matthew D'Amore
- Volunteer
  Issued by Samaritan's Purse on Feb 2023
  Associated with Matthew D'Amore