Himanshu Saroha

Experience

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  American Express

  Jun 2018 - Feb 2020

  Relationship Manager

  - Increased customer base for credit banking whilst building strong business relationships with them.- Accomplished the set KPIs by providing a consultative selling approach to customers.- Supervised all client applications and relevant KYC documents, ensuring they were correctly submitted.- Complied with all business controls, guidelines and regulations at all times.- Attended sales team meetings and gave feedback, resulting in boosting efficiency levels.- Consistently exceeded the given sales targets every month, recognized as best performance. Show less

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  HDFC Bank

  Mar 2020 - Oct 2020

  Deputy Manager

  - Grew revenue by identifying new business opportunities in retail banking, banking finance and insurance.- Coached and mentored 8 business development representatives, leading to accomplishing all team targets.- Prepared and presented daily briefings for the team as well as solutions and any necessary support.- Delivered high quality training programmes regarding customer service and sales techniques.- Sourced and converted leads into business opportunities, meeting the company goals as a result.- Achieved high customer satisfaction levels by listening and exceeding customers’ needs and expectations.- Completed other tasks including tracking sales performance, collecting customer applications and attending industry conferences, events and trade shows. Show less

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  Star People Ltd

  Jan 2023 - May 2023

  Assistant Manager

  - Overseeing the day to day operations of 25 properties owned by the Company and maintaining the operational logs;- Repairs and maintenance including preventive maintenance of various gazettes, appliances, furniture, fixtures, fire extinguishers, etc. and keeping them in good operational conditions;- Handling safety inspections, QC worthiness, safety audits of company properties and maintaining compliance certificates;- Preparing and maintaining rent, revenue and expenditure statements of all the properties and presenting to management from time to time;- Coordinating with guests/tenants, travelers, etc. w.r.t. bookings, checkouts, indoor services, payment and prompt grievances redressal, if any;- Negotiations of various services contracts with the with vendors/service companies;- Ensuring functionality of Company properties conforming to organization policies and the prevailing laws;- Coordinating with external agencies e.g. Real Estate Agencies, Courts, Southwark and Kingston councils, Local Administration, etc.- Handling and maintaining various lease, services and supply agreements;- Identifying and screening new properties/real estate opportunities and submitting report to management.- Marketing company’s properties and negotiations of lease agreements.- Conducting inventory audits, obtaining requisite statutory permission and ensuring timely compliances. Show less

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  McCarthy Cars UK Ltd

  May 2023 - now

  Advertising and Marketing Executive