
Robyn Payment
Business Manager/Director of Business Development

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About me
Office Manager/Transaction Coordinator at Southern Homes Real Estate
Education

Mississippi College
-
Kennesaw State University
-Certified Event Planner Meeting and Event Planning
Experience

The Back Office
Sept 2007 - Nov 2010Business Manager/Director of Business Development• Specialized as an outsourced Executive Assistant Solution for multiple corporations• Provided solutions related to printing, marketing and advertising including but not limited to direct mail, trade show graphics and photography printing• Published two community magazines• Designed the layout of the store for efficient throughput and inviting aesthetics• Developed product lines, pricing and client-need oriented sales strategies, processed vendor purchase orders, prepared reports for client presentations• Increased sales exponentially in the first year• Managed general office accounting using QuickBooks, processed expense reports, ordered office supplies/inventory, maintained Excel company data reporting• Established contract negotiations Show less

Wells Fargo
Dec 2010 - Oct 2011Bank Teller• Maintained and balanced cash drawer• Processed customer transactions within established guidelines• Identified and executed sales referrals• Recommended alternate solutions and channels• Cross sold 85 different product lines• Provided excellent customer service while delivering the companies ”WOW” experience• Maintained a high level of confidentiality and professionalism while accessing the safe deposit box, merchant vault, ATM processing, bonds and coupons, foreign currency and night drop Show less

Retail Data Systems
Oct 2011 - Mar 2015Accounting Associate• Processed all ACH transactions, billing and A/R for POS company servicing the restaurant and grocery industries • Managed monthly maintenance billing accounts and updates while communicating account changes with clients and handling incoming accounting questions• Accounted for collections received as well as posting account balance updates• Organized open house events which included arranging catering, coordinating space, visitor throughput and greeting • Handled confidential corporate and client material• Focused on problem solving and self coordination Show less

The McCaughan Company Real Estate
Aug 2016 - Jul 2017Marketing Coordinator/Administrative Support• Assisted Realtors with all matters related to listing and selling commercial/residential properties • Marketed listings through multiple media sources• Completed administrative duties as required by Real Estate rules and regulations• Assisted in coordination of property closings working closely with Title Companies, Attorneys, Realtors, Buyers and Sellers• Managed daily operations including ordering supplies, making deposits, managing office calendars, sorting and handling mail • Implemented up to date office applications and processing to streamline processes and promote efficiency within the office • Assisted the owner on a professional and personal level while marinating a high level of confidentiality Show less

Wellington Associates Inc.
Aug 2017 - Nov 2018Accounting Associate• Reconciled Direct Bill/Agency Bill commission statements using EPIC• Processed accounts receivable/payable daily • Recorded cash receipts, credit card receipts, bank statements and other accounts daily • Prepared bank deposits and inter account bank transfers, reconciled monthly bank statements

Crye Leike Realtors
May 2019 - Jul 2021Office Administrator• Assisted Realtors with all matters related to listing and selling commercial/residential property • Fulfilled administrative duties as directed by the Regional Manager while abiding by Mississippi Real Estate Laws • Processed new hire paperwork, maintain timesheets, tax documents and all employee files • Trained new agents regarding company technology and procedures • Prepared agendas, reports and presentations for meetings and other company events • Managed daily office operations including ordering supplies, managing office calendars, sorting/handling mail, implementing up-to-date office applications while streamlining processes and promoting efficiency within the office. Show less

Southern Homes Real Estate
Jul 2021 - nowOffice Manager/Transaction Coordinator• Manage the top Real Estate company in Central Mississippi supporting 28 Realtors selling commercial/residential properties throughout the state• Work closely with Realtors, Brokers and clients to ensure various tasks and procedures are followed both effectively and efficiently following Mississippi Real Estate Law• Audit Realtor and Broker listings, contracts and all legal documents ensuring compliance with Real Estate Law• Manage all account receivables and payables including Escrow account, commissions and office vendors payments• Process new hire paperwork, tax documents and all employee files • Train new Realtors regarding company technology and procedures • Prepare agendas, reports, presentations and catering for all meetings and other company events • Manage daily office operations including ordering supplies, managing office calendars, sorting/handling mail, implementing up-to-date office applications while streamlining processes and promoting efficiency within the office. Show less
Licenses & Certifications

Notary Public
State of MississippiSept 2016
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