Aksa Jose

Experience

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  Care Beauty Parlour

  May 2019 - Mar 2022

  Service Representative

  Seasoned service representative adept in customer service training and communication, honed through hands-on experience at Care Beauty Parlour. Excelled in fostering strong client relationships, resolving issues promptly, and delivering personalized solutions. Committed to exceeding customer expectations and driving brand loyalty through exceptional service delivery.

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  Aricatt Fashion Jewellers

  Apr 2022 - Sept 2022

  Accountant

  Skilled in customer satisfaction, financial reporting, inventory management, and accounting from Aricatt Fashion Jewellers. Proven ability to optimize operations and ensure financial accuracy. Committed to delivering exceptional results and driving organizational success.

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  Rapidor

  May 2023 - Jun 2023

  Inside Sales Executive

  Experienced in lead generation, product demonstration, email marketing, and cold calling through a successful summer internship at Rapidor. Passionate about leveraging these skills to drive results and foster meaningful connections in the professional sphere.

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  Shriram Finance Limited

  Mar 2024 - Jul 2024

  Business Executive

  Thriving as a Business Executive with a versatile skill set: adept in administrative assistance, Excel mastery, sales operations, and fostering strong customer relations. Excited to continually drive performance and exceed expectations in every facet of the role.

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  Indian Institute Of Commerce, Lakshya

  Jul 2024 - now

  Customer Relationship Management Executive

  Hi all, I’m excited to announce that I have recently started working at the Indian Institute of Commerce Lakshya as an RM Academics Executive. In my role, I focus on connecting with students and their guardians, ensuring they receive the support and guidance they need throughout their academic journey. I also collaborate closely with our managers, team leaders, and senior executives, who are incredibly supportive and engaged in fostering a positive environment for all employees. One of the aspects I truly appreciate is the comprehensive training provided to employees at the initial stage, which ensures we are well-versed in the products and services we offer, enabling us to better assist our students and their families.Working here has been an enriching experience, as I am deeply committed to enhancing customer support, service retention, and overall engagement. My role involves nurturing relationships, ensuring customer satisfaction, and delivering a positive experience for all. I find immense joy in my work, even when faced with challenges, as they spark my enthusiasm for problem-solving. The proactive approach encouraged here aligns with my own values, and I am inspired by the focus on employee growth through well-structured policies and procedures. Each day presents new opportunities to make a difference, and I am dedicated to making a positive impact while growing both personally and professionally in this supportive environment. Show less