Todd Elgie

Experience

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  Siloam Springs School District

  Jul 2000 - Jul 2003

  Web Developer - Technology Trainer
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  Cypress Christian School

  Jul 2003 - Jul 2006

  IT Director
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  Truistic Solutions

  Jun 2006 - Aug 2008

  Director of Support

  ♦ Provided exceptional customer service while directing all business technology processes for over 20 clients/600 users.♦ Prioritized support tickets, hardware deployment, and upgrades, and directed four support technicians.♦ Planned and implemented 11 desktop and server upgrades and migrations, with projects completed on time.♦ Monitored client network uptime, and responded to and mitigated issues promptly to ensure customer satisfaction.♦ Worked with business teams to understand and translate business requirements into functional requirements. Show less

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  Elgie Consulting, LLC Managed Services

  Oct 2008 - now

  IT Manager

  ♦ Collaborate with nine small business owners (150+ employees) aligning technology resources to achieve business goals.♦ Maintain and support LAN, wireless, server, PC, copier, and printer hardware, ensuring technical needs are met.♦ Develop technical solutions by assembling staff, vendor, and service resources to evaluate, design, test, install, and maintain hardware, applications, and software.♦ Manage requirements gathering processes to support development of new and enhanced features and functions.♦ Monitor client network uptime mitigate issues promptly to ensure customer satisfaction. Show less

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  Cypress Christian School

  Jan 2014 - now

  Director Of Technology

  Direct information technology and network system deployment and maintenance, including IT infrastructure, wireless communications, desktop, laptop, servers, printers, copiers, and telecommunications. Evaluate and install computer and cloud applications with initial oversight of end-user training. Oversee web, newsletter, and social media resources, collaborating with development department and advising on best practices. Supervised an IP-based phone and intercom system install.♦ Provide leadership and vision for over 100 faculty/administrator and 650 students, enabling technology resources to reach organizational objectives.♦ Implemented technology solutions contributing to an over 92% re-enrollment rate.♦ Led the upgrade and deployment of enterprise network and wireless hardware resulting in 99.9% network uptime.♦ Managed the planning and deployment of network security hardware and cloud solutions to increase system security 200%.♦ Directed creation of a student/teacher Remote Desktop Service for any time, any device, remote access. ♦ Evaluated and led adoption and installation of an enterprise Learning Management System.♦ Implemented email security awareness training to protect against phishing attacks.♦ Migrated the organization to Office 365 for email.♦ Implemented a business continuity/backup solution.♦ Oversaw implementation of Point of Sale applications for school store and cafeteria.♦ Implemented cloud-based ticket tracking system for technology and maintenance departments. Show less

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  InfraGard

  May 2018 - now

  Houston Chapter Member

  InfraGard is a partnership between the FBI and the private sector. It is an association of persons who represent businesses, academic institutions, state and local law enforcement agencies, and other participants dedicated to sharing information and intelligence to prevent hostile acts against the United States.